Community Manager - Villas at Katy Trail Apartments

Gaines Investment Trust • Dallas, TX

2d • Onsite

About The Position

Gaines Investment Trust is seeking a results-driven, experienced Community Manager to lead operations in a premier Uptown Dallas community. This role is ideal for a strong leader who is passionate about team development, operational excellence, and delivering an exceptional resident experience.
Villas at Katy Trail Apartments (252 units)
3200 Maple Ave
Dallas, Texas 75201
www.VillasAtKatyTrail.com

Requirements

• Must currently reside near Uptown Dallas, TX
• Valid driver’s license and reliable transportation required
• 3+ years of experience as a Community Manager, preferably with large communities
• Strong leadership, team development, and communication skills
• Proficiency in Microsoft Office and Yardi
• Professional appearance and adherence to the company dress code required
• Strong organizational skills with the ability to prioritize, multitask, and act with urgency
• Flexibility to work extended hours, including weekends and holidays, when needed
• Ability to respond to emergencies outside of normal business hours

Responsibilities

• Oversee all day-to-day operations of the community
• Hire, train, and develop high-performing team members
• Supervise office and maintenance staff to ensure operational excellence
• Lead, coach, and motivate the onsite team to achieve performance goals
• Foster a positive, professional, and productive work environment
• Conduct performance reviews and provide ongoing feedback
• Maintain strong curb appeal and overall property presentation
• Ensure timely rent collection and delinquency management
• Oversee service requests and ensure work orders are completed promptly and professionally
• Ensure vacant units are turned efficiently and meet company standards
• Assist in preparing annual operating budgets and monitor monthly financial performance
• Analyze and report on property performance, including variances
• Partner with marketing to drive traffic and leasing performance
• Maintain high occupancy while optimizing rental rates based on market conditions
• Monitor resident satisfaction and proactively address concerns to maintain a strong community reputation

Benefits

• Rent Discount
• Professional Development and Ongoing Training
• Employee Assistance Program
• PTO, Paid Holidays, and a Floating Holiday
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
• Flexible Spending Account
• 401(k) with Company Match
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees