Greystar-posted 8 months ago
Full-time • Mid Level
Forney, TX
Real Estate

The Community Manager at Preserve at Gateway is responsible for managing and coordinating the team members, daily activities, and resources of the community to achieve financial and operational goals. This role ensures compliance with company policies and various laws governing multi-family housing operations. The Community Manager promotes resident satisfaction and retention, oversees hiring and training, supervises sales activities, and represents the community in outreach marketing efforts. The position requires conducting daily inspections, analyzing market trends, and managing financial aspects of the community.

  • Recruit and oversee hiring, onboarding, and training of team members.
  • Promote resident satisfaction and retention by building a strong community culture.
  • Respond promptly to resident concerns, complaints, and requests.
  • Conduct daily huddles and meet regularly with team members.
  • Supervise sales activities to achieve revenue and occupancy goals.
  • Represent the community in outreach marketing efforts.
  • Analyze local market trends and implement marketing strategies.
  • Conduct daily community inspections to ensure safety and cleanliness.
  • Provide input into the development of community budgets.
  • Ensure timely collection and posting of rent and fees.
  • Oversee lease enforcement processes.
  • Assist the Regional Operations Manager with community performance updates.
  • Complete various accounting and administrative reports.
  • Maintain confidentiality of resident and staff information.
  • Monitor social media advertising and reputation management.
  • Experience in property management or a related field.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze financial statements and market trends.
  • Knowledge of Fair Housing and other relevant laws.
  • Experience in sales and marketing.
  • Familiarity with property management software.
  • Previous experience in a customer service role.
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
  • Generous Paid Time off including vacation, personal days, and sick days.
  • Onsite housing discount at Greystar-managed communities.
  • 6-Week Paid Sabbatical after 10 years of service.
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement.
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.
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