Community Manager I

Carr Workplaces•Washington, DC

3d•$20 - $22

About The Position

At Carr Workplaces, we believe in hard work and that each client interaction is an opportunity to delight, engage, and impress. As the Community Manager, you will be engaged in a busy, high energy, and technologically advanced office center with successful entrepreneurs and business owners in a shared workspace environment. This entry-level position is excellent for customer service driven and hospitality minded individuals looking for exposure to growing businesses, performing administrative tasks and building professional relationships.

Requirements

Exceptional interpersonal skills required.
Demonstrate strong verbal and written communication skills.
Demonstrate previous experience in customer service.
Strong Knowledge of Microsoft Office Suite.
High School Diploma or equivalent, BA/BS Degree preferred.
Minimum 6 months experience in an administrative, hospitality, or office management position.
Knowledge of invoice and accounting software a strong plus.

Nice To Haves

Customer focused, friendly and detailed oriented individual.
Exemplary professional demeanor, resourcefulness, flexibility, and self-motivation.
Ability to maintain a positive attitude in high stress/fast paced work environment.
Ability to demonstrate sincere compassion and empathy for client issues and problems.
Adaptive and flexible to changing technologies, process and environments.
Ability to work and make decisions with minimal supervision.
Team player, reliable and dependable.

Responsibilities

Effectively plan, implement and manage client events.
Initiate all new client onboarding procedures.
Maintain all business center and community café inventory.
Effectively resolve client issues and questions as they arise.
Assist with client billing and meeting scheduling.
Maintain and update spreadsheets and databases to ensure all client information is current and correct.
Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage machines and copier.
Process office center invoices, distribute mail and manage all incoming and outgoing packages.
Ability to effectively manage incoming calls on a multi-line cisco phone system.