Community Manager (HUD-Affordable Housing)

Pratum Companies • Nacogdoches, TX

76d • $60,000 - $65,000

About The Position

The Community Manager's primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio. To include Implementing the annual business plan for the property and ensuring excellence in financial management, maximizing occupancy levels, community values, compliance, and staff/vendor oversight. Moreover, assuring that the environment of the property reflects the philosophy of the company.

Requirements

• Previous Property Management Experience
• Working knowledge Compliance Experience with PB section 8
• Professional certification: COS or CPO
• Two years supervisory experience
• Computer Proficiency and knowledge of Microsoft Office Suite
• Demonstrated Leadership ability and proven track record of success with the leasing process
• Must be able to walk apartments and grounds, including steps and climbing stairs
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner
• Strong financial analysis, budgeting, and P&L management skills
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management
• Experience with unit and common area renovations
• Possess proven financial and accounting expertise
• Excellent and premiere customer service orientation
• Accounts receivable and collections experience a MUST
• Attention to detail and ability to work independently on assignments
• Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet

Responsibilities

• Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs
• Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections
• Administer HUD recertifications and supervise all aspects of monitoring agency compliance including proper recertification, interim recertification procedures and coordinate annual unit inspections.
• Oversee the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets
• Evaluate current market conditions and competition.
• Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
• Provide customer service to residents, resolving any issues that may occur and ensuring maintenance completes service requests.
• Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).
• Operate within budget and purchasing guidelines.
• Maintain curb appeal by walking/inspecting property and vacant units.
• Ensure company policies and procedures are met.
• Attend court proceedings, as necessary.
• Coordinate and lead staff meetings, as necessary.
• Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area
• Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events
• Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested
• Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team

Benefits

• Medical, Dental & Vision
• Paid Vacation & Holidays
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Supplemental Life Insurance (self, spouse, child[rem])
• Retirement Savings Plan with company match
• Company outings and events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: High school or GED
• Number of Employees: 11-50 employees