Community Manager - Dedicated Site Manager

AAM Brand • Tempe, AZ

6d

About The Position

Position Summary: Primarily responsible for providing a high level of community management, board education, communication and effective customer service to designated community/homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs), state statutes, strategic planning and management contracts. Position Responsibilities: In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members. Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners. Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers. Performs community tours as required in conjunction with the community governing documents and AAM’s management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board. Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters. Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings. Assist the Board in strategic planning reserve projects as well as any community enhancements. Reviews monthly financials and submits A/P to the management company. Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices. Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements. Reviews incident reports, responds and implements timely solutions accordingly. Organize and execute community events. Performs other related duties as directed.

Requirements

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines
• High attention to detail
• Facilities management skills and experience
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents
• Exceptional organization and tracking skills
• Ability to function efficiently in a high volume, fast-paced environment
• Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet, and e-mail systems
• Ability to interact and work positively and effectively with staff and residents at all levels
• Ability to work collaboratively and cooperatively within the department as well as with other departments

Responsibilities

• Provide community management, board education, communication and effective customer service
• Manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life
• Develop a strong working relationship with community board members, committee members and owners
• Recommends and implements procedures that ensure compliance with federal, state and local laws
• Performs community tours, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies
• Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review
• Plans, organizes and assists the Board in conducting Board and annual membership meetings
• Assist the Board in strategic planning reserve projects as well as any community enhancements
• Reviews monthly financials and submits A/P to the management company
• Establishes, drafts, executes and supervises community annual budget
• Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements
• Reviews incident reports, responds and implements timely solutions accordingly
• Organize and execute community events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed