Community Manager: $2,000 SIGN ON BONUS!

Acc Management Group • Green Bay, WI

400d

About The Position

ACC Management Group, Inc. is seeking a motivated and experienced Community Manager to oversee a new 43-unit property in Green Bay, WI. This role involves managing property operations, ensuring high levels of customer service, and providing support to other sites as needed. The ideal candidate will have experience in multifamily property management, particularly with Section 42 properties, and will be responsible for maintaining resident relations and compliance with Fair Housing regulations.

Requirements

• High School diploma or equivalent required.
• 1-2 years of property management or industry-related experience required.
• Knowledge of project-based Section 8 or Section 42 experience is a plus.
• Knowledge of Fair Housing laws is a plus.
• Proficient with computer software applications in word processing, spreadsheets, and database software (MS Outlook, Word, and Excel).
• Experience with Onesite software is a plus.
• Must be able to physically inspect the properties.
• Maintain a valid driver's license with an acceptable driving record.
• Flexibility with working hours and availability for later hours or Saturdays as needed.
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with the ability to handle complaints positively and efficiently.
• Goal-oriented and a team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others.
• Ability to lift up to 25 pounds unassisted as needed.

Nice To Haves

• Knowledge of project-based Section 8 or Section 42 experience
• Knowledge of Fair Housing laws
• Experience with Onesite software

Responsibilities

• Ensure complexes and vacancies are ready for showings and move-in dates.
• Effectively communicate property features and amenities to all prospects.
• Answer questions from prospects and potential applicants in a timely manner.
• Conduct showings of vacant units to interested prospects.
• Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Address resident concerns and maintenance requests promptly.
• Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals.
• Generate, distribute, and monitor renewal notices and follow up accordingly.
• Coordinate and process all lease paperwork for move-ins and move-outs.
• Collect payment of rent according to company procedures and policies.
• Handle and process all delinquency matters and reporting as needed.
• Maintain strong resident relations while enacting company and community policies.
• Lead all resident relations matters or concerns in a timely manner.
• Maintain relationships with vendors, suppliers, and professionals servicing the company and/or property.
• Record and document all resident correspondence as appropriate.
• Report and document all accident and emergency situations in a timely manner.
• Maintain all resident files and confidential information in a secured area in compliance with company policies and Fair Housing law.
• Maintain all maintenance files, accounting records, budget, and marketing binders in a safe area.
• Oversee and supervise all maintenance activity of employees and independent contractors.
• Manage all on-site property employees, providing training, guidance, and coaching.
• Make recommendations and assist with marketing efforts for effective strategy implementation.
• Understand and maintain current knowledge of assigned property(s) description and classification.
• Coordinate, plan, and review the next year's budget allowance with the Regional Manager for approval.
• Coordinate bank deposits as needed.
• Complete all assigned reports and/or projects for the Regional Manager by the required deadline.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED