Community Manager - 147

HNN Communities • Everett, WA

396d • $67,808 - $81,120

About The Position

The Community Manager is responsible for overseeing the daily operations of assigned communities, ensuring that company objectives are met. This role involves managing staff, handling leasing and marketing efforts, ensuring compliance with regulations, maintaining resident satisfaction, and overseeing maintenance activities. The Community Manager plays a crucial role in fostering a positive living environment and achieving financial performance goals.

Requirements

• Minimum 2 years of experience in property management, including sales/multi-family leasing and supervisory responsibility.
• Bachelor's degree in business or related field is preferred.
• Thorough knowledge of Federal Fair Housing and other applicable local, state, or federal regulations.
• Knowledge of Section 42 LIHTC program and associated compliance processes preferred.
• Experience successfully leading a team with the ability to source, interview and manage employee performance.
• Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Prior budgeting experience and the ability to interpret financial statements.
• Experience using property management software, preferably Yardi.
• Excellent written and verbal communication skills.
• Must be 18 years or older.
• High school education or equivalent required.
• Valid driver's license required.

Nice To Haves

• Experience with compliance processes related to tax credit programs.
• Knowledge of marketing strategies for property management.

Responsibilities

• Lead, direct and supervise employees assigned to the community.
• Provide employees with regular performance feedback, complete annual reviews and take timely action of misconduct by effectively working with Human Resources.
• Successfully interview, hire, train and retain employees.
• Perform all related accounting tasks including collecting and posting rent, fees, and other payments as well as processing month end and zero receipts in a timely manner.
• Oversee the community's marketing program, including social media engagement and collaborating with the Marketing Department.
• Provide excellent customer service to all residents, prospects, and guests.
• Lead all revenue management efforts to ensure the community's maximum income is achieved.
• Monitor HUD fair market rents, Section 8 payment standards, and asking rents for voucher holders.
• Complete resident move-outs within the timeline set by the company by reviewing lease terms and processing the disposition in accordance with established procedures.
• Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve service issues.
• Supervise resident retention programs, renewals, and leasing programs to maintain maximum occupancy and minimal turnover.
• Complete regular community inspections of common areas, amenities, models, and vacant apartment homes.
• Prepare, monitor, and adhere to the guidelines of the community's operating budget and make informed recommendations for ways to maximize income and minimize expenses.

Benefits

• Over 90% company paid medical benefits for employee coverage.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
• Discretionary bonus programs.
• Eligibility for a 20% housing discount consideration after 90 days of hire.
• Employee assistance program (EAP) with 24/7 counseling services.
• Company-sponsored backup childcare.
• Employee discount program through LifeMart.
• Company-sponsored industry training and certifications.
• 3 weeks of paid time off each year.
• Up to 12 paid holidays each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED