Community Management Intern

Walgreens • Fitchburg, MA

74d • $17 - $19

About The Position

The position involves providing an extraordinary customer experience in a retail store setting. Responsibilities include completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested to cash registers. The role also emphasizes modeling and delivering a distinctive and delightful customer experience.

Requirements

• Should be a Student beginning or completing Senior year towards a Bachelor's degree.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Nice To Haves

• Prefer the knowledge of store inventory control.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.
• Learns from store, pharmacy, district manager, competitors, and customers/patients.
• Engages in a kick-off and day of service activity.
• Responsible for registering all related sales on assigned cash register.
• Assists manager or assistant store manager in reviewing order exceptions.
• Learns to analyze inventory trends and supervises inventory management.
• Assists manager or assistant store manager in evaluating and developing displays.
• Engages in weekly meetings with store manager or pharmacy manager.
• Responsible for basic department pricing and making daily price changes.
• Assists with exterior and interior maintenance of the store.
• Assists with separation of food items and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Receives exposure to the analysis of financial & performance data.
• Ensures compliance with state and local laws regarding regulated products.
• Works as a group to complete the Intern Team Challenge.
• Complies with all company policies and procedures.
• Completes special assignments and other tasks as assigned.

Benefits

• The current salary range for this position is $17.00 per hour - $19.00 per hour.

What This Job Offers

• Career Level: Intern
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees