Community Management Intern

Walgreens-posted 2 months ago

$17 - $19/Yr

Intern

Groton, CT

5,001-10,000 employees

Health and Personal Care Retailers

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The position involves providing an extraordinary customer experience in a retail store setting. Responsibilities include completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested to cash registers. The role also emphasizes modeling and delivering a distinctive and delightful customer experience.

Engages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members.
Learn from store, pharmacy, district manager, competitors and customers/patients.
Engage in a kick-off and day of service activity.
Responsible for registering all related sales on assigned cash register.
Assists manager or assistant store manager in reviewing order exceptions.
Learns to analyze inventory trends and supervises inventory management.
Assists manager or assistant store manager in evaluating and developing displays.
Engage in weekly meetings with store manager or pharmacy manager.
Responsible for basic department pricing and making daily price changes.
Assists with exterior and interior maintenance of the store.
Assists with separation of food items and product placement.
Has working knowledge of store systems and store equipment.
Receives exposure to the analysis of financial & performance data.
Ensures compliance with state and local laws regarding regulated products.
Work as a group to complete the Intern Team Challenge.
Complies with all company policies and procedures.
Complete evaluation of internship program upon completion.
Completes special assignments and other tasks as assigned.

Should be a Student beginning or completing Senior year towards a Bachelor's degree.
Must be fluent in reading, writing, and speaking English.
Willingness to work flexible schedule, including evening and weekend hours.

Prefer the knowledge of store inventory control.

The current salary range for this position is $17.00 per hour - $19.00 per hour.

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