DSP Supported and Independent Living Lead

Toolworks•San Francisco, CA

6d•Onsite

About The Position

Toolworks' Community Living Department is seeking dedicated and compassionate Direct Support Professionals (DSPs) for Case Lead roles in both Independent Living Services (ILS) and Supported Living Services (SLS) programs. These roles offer a meaningful career path in supporting adults with disabilities to live as independently as possible in their communities. As a Case Lead DSP in the Supported Living (SLS) program, you will provide in-home instruction, case management, and daily living skills training to individuals with developmental and physical disabilities. This includes support in areas such as meal preparation, personal hygiene, budgeting, attending medical appointments, accessing community resources, travel training, shopping, and safety awareness, all while supporting independence and inclusion in the community. Each DSP Case Lead will work closely with an assigned caseload and help develop individual support plans tailored to each client's goals within the SLS and ILS service models. The Case Lead Floater (SLS) provides weekend and on-call support to clients and DSP staff, monitors the 24/7 Emergency Response System (ERS), responds to staffing and client issues, covers open shifts, and supports SLS staff with training and guidance.

Requirements

Minimum 2 years' experience as a DSP or related role supporting adults with disabilities in community-based or Supported Living settings
Flexibility to work mornings, evenings, weekends, or overnights
Fingerprint background clearance (DOJ, FBI, Child Abuse Index)
Valid CPR/First Aid (can be completed within 30 days of hire)
Clean DMV record and proof of auto insurance (if transporting clients)
Fully vaccinated and boosted against COVID-19 (required unless exempt)

Nice To Haves

B.A. in Special Education, Rehabilitation Counseling, or related field preferred
Fluency in ASL, Spanish, or Cantonese highly desirable
Strong communication, organization, and time management skills
Supervisory experience preferred

Responsibilities

Provide in-home instruction, case management, and daily living skills training to individuals with developmental and physical disabilities
Support clients in meal preparation, personal hygiene, and budgeting
Assist clients in attending medical appointments and accessing community resources
Provide travel training, shopping assistance, and safety awareness support
Support independence and inclusion in the community
Work closely with an assigned caseload and help develop individual support plans tailored to each client's goals within the SLS and ILS service models
Provide weekend and on-call support to clients and DSP staff (Case Lead Floater)
Monitor the 24/7 Emergency Response System (ERS) and respond to staffing and client issues (Case Lead Floater)
Cover open shifts during evenings, weekends, or overnight as needed (Case Lead Floater)
Support SLS staff with training and guidance (Case Lead Floater)
Develop individualized service plans and support goals for clients in Supported Living
Assist clients in accessing benefits, building natural supports, and pursuing volunteer/work opportunities
Foster self-sufficiency and community participation through DSP-led instruction and support
Provide case notes, incident reports, and monthly billing documentation in compliance with SLS and agency standards

Benefits

Fully paid employee medical and dental coverage
401(k) with employer contribution
12 vacation days
12 sick days
10 holidays
Your birthday off
Tuition reimbursement
Employee wellness program
Professional growth and internal training in the SLS model
$500 stipend for full weekend rotation coverage or $75/day for partial coverage (Case Lead Floater)