Community Liaison
About The Position
At DLZ Corporation, we don’t just design infrastructure—we create solutions that improve communities and empower careers. As a nationally recognized, award-winning multidisciplinary firm, we deliver engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing across the Midwest. Join a team where innovation meets collaboration, and your expertise drives meaningful impact. DLZ is seeking a Community Liaison to join our team in Cleveland. This position will provide essential administrative and field support for the Cleveland Water Lead Service Program. The ideal candidate will be detail-oriented, organized, and comfortable working in a field environment with the ability to communicate with residents.
Requirements
- High School Diploma required.
- No prior experience required; training will be provided.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Comfortable working in the field and as required in the office.
- As a federal contractor, employment is contingent upon successfully passing a criminal background check, motor vehicle record review, and drug screening.
Responsibilities
- Prepare, document, and review Lead Service Line Replacement (LSLR) related work.
- Organize and maintain construction documentation and project files.
- Distribute water pitcher filter kits and water sample kits as instructed.
- Respond to customer inquiries regarding project resources and the LSLR process.
- Serve as a community liaison to communicate project details and maintain excellent client relations.
- Provide clerical support to ensure smooth daily operations.
- Assist with data entry and maintain accurate records.
- Support staff during field activities as needed.
- Maintain a safe and professional working environment.
- Perform other duties as assigned.
Benefits
- Health, dental, and vision insurance
- Flexible spending accounts & health savings account
- 401(k) options (Traditional and Roth)
- Paid parental leave
- Life & AD&D insurance
- Short- and long-term disability
- Wellness program with reimbursement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
