Community Liaison

Home Health Services of Virginia•Newport News, VA

2d•Onsite

About The Position

As a Community Liaison at Home Health Services of Virginia, you will play a vital role in connecting our agency with the community. This position is essential for promoting our services, building partnerships, and enhancing the overall visibility of our mission to provide quality home health care. The individual selected for this role must not just facilitate the mission of our agency but do so in a positive, intentional and excited way! We are seeking an individual that displays integrity, independence and dedication to growing our agency. The Community Liaison will be responsible for developing and creating professional relationships with Independent Living Facilities, Assisted Living Facilities, Medical Offices and Hospitals in our area.

Requirements

A minimum of one year home health care marketing and sales experience is required.
Exceptional skills for planning, organization and time management skills.
Proven ability to develop and implement a sales and marketing plan.
Experienced and capable of utilizing pre- existing sources and contacts to drive agency growth.
Proven experience in community outreach or public relations, preferably within the healthcare sector.
Strong leadership skills with a passion for improving community health outcomes.
Excellent communication skills for effective interaction with diverse audiences.
Ability to work collaboratively with various stakeholders, including clients, families, and healthcare professionals.
Administrative skills to manage referral activities effectively.

Nice To Haves

Bachelor's degree preferred but not required.
LPN license and minimum is preferred.
Knowledge of public health principles is suggested.
Familiarity with social media management for promoting services is a plus.

Responsibilities

Responsible for generating referrals for home health services - personal care, private duty and skilled nursing.
Develops relationships with discharge planners, social workers, case coordinators, case managers, medical professionals and physicians.
Evaluate market trends and create strategies for referral acquisition.
Develop and maintain relationships with community organizations and stakeholders to promote all services of the agency.
Coordinate outreach efforts to raise awareness about our programs and services within the community.
Assist in the development and implementation of community-based programs that align with client needs.
Conduct presentations and informational sessions to educate referral sources and clients about available services.
Gather feedback from the community to improve service delivery and client satisfaction.
Collaborate with staff to ensure alignment between community outreach efforts and agency goals.
Monitor trends in public health to identify opportunities for program development.
Represents the agency in a professional and courteous manner in all interactions with clients and referral sources.
Seek out daily development of new business with potential referral sources to stimulate agency growth and development.