Community Liaison - Behavioral Health

UHS•Willoughby, OH

96d

About The Position

Community Liaison Opportunity - The ideal candidate for this position is a "Road Warrior" who is able to conduct the duties of the community liaison position in the Cleveland Metro area. Originally established in 1898, Windsor Laurelwood has served the community for over 125 years, providing high-quality behavioral health and substance use treatment services to adults, adolescents, and children. Our multidisciplinary treatment team includes board-certified psychiatrists, psychologists, registered nurses, licensed social workers, case managers, milieu and activity therapists. The Windsor Laurelwood team is dedicated to helping you regain control of your life. Website: https://windsorlaurelwood.com/ The Community Liaison directly serves as the liaison between the facility, the community, and referring agencies. In this role you will be directly responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods. In collaboration with the Director of Business Development and Business Development Team, you present a positive and professional public image of the facility within the community. As a member of the Business Development Team you will be responsible for implementing the facility’s strategic sales plan, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals. If you like an environment where the ability to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment is essential please apply now! Hours for this position are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com

Requirements

Education: Bachelor’s degree in marketing, business or related field required. Experience may be evaluated on a case-by-case basis in lieu of a degree.
Experience: Prior marketing and/or sales experience within a behavioral healthcare setting preferred. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.
Licensure/Certification: Must possess a valid Driver’s License.
Knowledge: Prefer knowledge of the Northeast Ohio behavioral health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.

Responsibilities

The Community Liaison directly serves as the liaison between the facility, the community, and referring agencies.
Responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods.
In collaboration with the Director of Business Development and Business Development Team, you present a positive and professional public image of the facility within the community.
As a member of the Business Development Team you will be responsible for implementing the facility’s strategic sales plan, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals.