Community Liaison - Home Health & Hospice
About The Position
About the Role: Touchstone Health is looking for a compassionate and connected Community Liaison to grow awareness and access to our Home Health and Hospice services in San Antonio. This is a field-based role, perfect for someone with strong healthcare marketing experience who thrives on building lasting referral relationships and improving care transitions. Why Join Us: At Touchstone Health, we do more than deliver care — we create connection, trust, and comfort during life’s most important transitions. Backed by CareM Management Services, our team combines small-team culture with the resources and innovation of a leading integrated care network. We believe in living our mission — to bring out the courage in others — and that includes the people we hire. Expect flexible scheduling, mileage reimbursement, supportive leadership, opportunities to grow, and a team that truly values the work you do.
Requirements
- Proven success in healthcare marketing, preferably in home health or hospice
- Strong relationship-building skills and a people-first mindset
- Ability to work independently in a field-based role
- Highly organized with excellent follow-through
- Clear, compassionate communicator
- Motivated by mission, integrity, and community connection
Nice To Haves
- Familiarity with SNF-to-Home transitions is a plus
- Bachelor’s degree preferred
Responsibilities
- Promote the benefits of home health and hospice services to referral partners and the wider community
- Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices
- Coordinate referrals and ensure timely, seamless follow-up
- Identify education opportunities and assist with in-service presentations
- Collaborate closely with clinical staff to ensure continuity of care
- Participate in territory planning and help achieve admission goals
- Analyze referral trends and identify new opportunities for growth
- Represent Touchstone Health and CareM’s mission with professionalism and heart
- Maintain HIPAA compliance and uphold ethical marketing practices
Benefits
- flexible scheduling
- mileage reimbursement
- supportive leadership
- opportunities to grow
- a team that truly values the work you do
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
