Community Liaison

Mindful CareNew York, NY
1d$70,000 - $75,000Remote

About The Position

The Community Liaison plays a critical role in expanding access to mental health care by building and maintaining trusted relationships across New York (5 boroughs + Long Island) and New Jersey. This role serves as a bridge between our organization and referral partners, healthcare providers, schools, and community organizations, helping ensure individuals have access to timely, high-quality mental health care. Reporting to the Director of Marketing and Community Relations, the ideal candidate is relationship-driven, organized, and mission-oriented, with a strong understanding of healthcare and community outreach.

Requirements

  • 2+ years of experience in a Community Liaison, Business Development, Sales, or similar relationship-driven roles
  • Experience working with physicians, medical practices, or healthcare organizations preferred
  • Bachelor's degree in communications, marketing, public health, social work, or related field preferred
  • Strong interpersonal and communication skills with the ability to build trust across diverse audiences
  • Comfortable working independently in the field while collaborating with cross-functional teams
  • Ability to manage regional territory and prioritize outreach activities effectively
  • Proficiency with CRM systems and Microsoft Office tools
  • Valid driver's license and ability to travel within the NY/NJ region

Nice To Haves

  • Licensed Clinical Social Worker (LCSW) highly preferred

Responsibilities

  • Identify, target, and engage physicians, specialists, primary care providers, and other healthcare professionals to drive referral growth across New York and New Jersey
  • Build and maintain trusted partnerships through ongoing outreach, meetings, and participation in networking events and conferences
  • Partner with Marketing to create, distribute, and present educational and promotional materials to highlight our mental health services
  • Deliver presentations that clearly communicate referral value and service benefits
  • Conduct market and competitive research to identify trends and areas for growth
  • Analyze performance data to refine strategy and uncover new referral opportunities
  • Track, report, and optimize business development performance against referral and revenue goals
  • Collaborate closely with cross-functional teams to ensure seamless referral coordination and aligned growth strategy

Benefits

  • Competitive salary
  • Mileage reimbursement at IRS rate
  • Employer contributions to Health, Dental, and Vision Insurance
  • Inclusive benefits package featuring matched 401k plan, PTO, plus 8 holidays, paid parental leave, and more
  • Mission-driven work with meaningful community impact
  • Collaborative, supportive team environment
  • Opportunity to grow and shape community strategy in a key regional territory
  • Participate in globally sponsored company events, such as exciting Mindful Care summer activities and our annual Holiday Gala and Awards events
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