Community Liaison (BONUS AVAILABLE)

Hospice of Florida • Jacksonville, FL

1d • Onsite

About The Position

Hospice of Florida is seeking a self-driven, compassionate Community Liaison to join their dynamic team serving the Jacksonville area. This role is ideal for individuals passionate about building relationships and making a meaningful impact in the lives of patients and families. The team thrives in a collaborative, supportive culture, offering rewarding challenges and professional growth. As the Community Liaison (Hospice Marketer / Sales Representative), the individual will be the face of Hospice of Florida, championing their mission and promoting specialized services throughout the community. The primary focus is to build meaningful, trust-based relationships with referral sources, physicians, healthcare partners, and help families access compassionate care. This key role drives census growth by increasing awareness and preference for hospice services, while serving as a knowledgeable, compassionate representative. The territory includes Nassau, Duval, and Baker Counties. Hospice of Florida is a mission-driven, patient-centered leader in end-of-life care, guided by a vision to be the most trusted partner in hospice care, providing unwavering support, comfort, and compassion to patients and their loved ones. They seek dedicated professionals who believe that true hospice care extends beyond medical needs to bring dignity, peace, and human connection.

Requirements

• Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
• Minimum two (2) years of sales/marketing experience in healthcare required.
• Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
• Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
• Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance.
• This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

• Hospice/palliative marketing experience strongly preferred.
• Prior clinical experience is a plus.

Responsibilities

• Establish and nurture relationships with key decision-makers, including physicians and healthcare partners, to strengthen collaboration and trust within the medical community.
• Serve as a passionate advocate for our hospice services by conducting regular outreach that reflects our commitment to compassionate, high-quality care.
• Play a key role in growing our presence by positioning our hospice as the provider of choice across the service area—helping us exceed growth and census goals.
• Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
• Support patients and families during critical moments by leading initial conversations about hospice care, clearly explaining our services and philosophy, and facilitating consent with empathy and respect.

Benefits

• Comprehensive Health, Dental, & Vision Insurance
• Career Path Program that supports internal growth, advancement, and increased pay
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
• Company matching 401(k) to secure your future
• $5,000 SIGN ON BONUS!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level