Community Liaison

Uhs • Dover, DE

277d

About The Position

Dover Behavioral Health System is a 104-bed, acute care psychiatric hospital located in the beautiful Dover, Delaware area. Dover Behavioral Health System features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Dover Behavioral Health System. This opportunity offers working at a hospital known for its outstanding patient satisfaction, including ranking 6th for highest patient satisfaction in 2020 compared to over 200+ psychiatric hospitals. We attribute this success to our talented and dedicated staff. We are the best at what we do! Dover Behavioral Health System is looking for qualified candidates for our Community Relations Liaison position. The Community Liaison will assess the needs of patients, the community, and the hospital in order to develop and maintain a long-term referral relationship which will generate a continuous flow of admissions to meet hospital census objectives. Travel is required for 90-95% of the role. This role is operating primarily out of Maryland/Delaware area.

Requirements

• Bachelors' degree in Marketing, Sales or a relevant field
• A minimum of three years of experience working with/in the medical field (preferably in a behavioral health or mental health setting)
• Strong oral communication skills and an ability to communicate at a level appropriate to the audience, strong presentation skills
• Creativity in developing marketing methods to effectively deliver the service message to referral sources
• Valid driver's license with a clean driving record and dependable transportation
• Ability to travel for 90-95% of the role

Responsibilities

• Establish and maintain a tracking system for admissions via professional referrals.
• Acknowledge admissions to referral sources and provide necessary information promptly; maintain communication logs and distribute relevant information.
• Address specific requests and needs of referral sources, including admission procedures, program descriptions, and treatment plans.
• Ensure timely delivery of discharge summaries to referral sources; maintain communication with potential referral resources for business development.

What This Job Offers

• Job Type: Full-time
• Industry: Personal and Laundry Services
• Education Level: Bachelor's degree