Community Liaison/Business Development

UHS•Lyndon, KY

About The Position

The Community Liaison implements the philosophy, policy, procedures, systems and strategic goals set forth by the senior management team while maximizing referral potentials from assigned accounts, and developing new business to achieve the goals and objectives of facility business development and strategic planning. The Community Liaison market hospital services to physicians, mental health professionals, EAP’s and other professionals thereby strengthening facility relationships with these resources.

Requirements

Master's Degree in a behavioral science field - Social Work, Counseling, Education, Psychology Etc.
Familiarity and connections with local community and experience working in health-care preferred
Valid Kentucky Driver’s License w/ good driving record
Public speaking skills - comfortable speaking to small & large groups
Social Media Knowledge
Previous experience in the mental health field preferred.

Responsibilities

Maintains positive working relationships with all disciplines.
Maintains composure, tact during stressful interactions.
Skillful in telephone etiquette.
Demonstrates understanding how position supports the goals of the department and vision of the organization, including how it supports other departments and processes within the organization.
Strives for professional growth based on identified strengths and weaknesses.
Promote and consistently support a strong customer service culture to all employees and contract personnel. Must demonstrate a “can do” attitude and foster respect, courtesy, helpfulness, and teamwork in relationships with staff and external customer base.
Research prospective business development opportunities.
Complete a Monthly Operating Report (MOR).
Participate in giving facility tours, having an excellent understanding of facility layout as well as programming offered.
Participate in development and execution of business development special events.
Effectively demonstrates knowledge of patient age groups (child, adolescent, adult and geriatric) & specific programs related to each.
Working knowledge of software; log daily interactions with referral sources.
Provide hospital spirituality groups; document group note
Other responsibilities as assigned by CEO or Director of Business Development.