Community Liaison - Behavioral Health

UHS • Willoughby, OH

106d

About The Position

The ideal candidate for this position is a 'Road Warrior' who is able to conduct the duties of the community liaison position in the Cleveland Metro area. Originally established in 1898, Windsor Laurelwood has served the community for over 125 years, providing high-quality behavioral health and substance use treatment services to adults, adolescents, and children. Our multidisciplinary treatment team includes board-certified psychiatrists, psychologists, registered nurses, licensed social workers, case managers, milieu and activity therapists. The Windsor Laurelwood team is dedicated to helping you regain control of your life. The Community Liaison directly serves as the liaison between the facility, the community, and referring agencies. In this role you will be directly responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods. In collaboration with the Director of Business Development and Business Development Team, you present a positive and professional public image of the facility within the community. As a member of the Business Development Team you will be responsible for implementing the facility’s strategic sales plan, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals. If you like an environment where the ability to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment is essential please apply now! Hours for this position are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development.

Requirements

• Bachelor’s degree in marketing, business or related field required.
• Prior marketing and/or sales experience within a behavioral healthcare setting preferred.
• Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.
• Must possess a valid Driver’s License.
• Prefer knowledge of the Northeast Ohio behavioral health marketplace, insurance plans, target markets and referral sources.
• Knowledge of psychiatric and chemical dependency treatment and age-specific programming.
• Demonstrated business development concepts and sales abilities.
• Competency in computer usage and excellent written and oral communication skills.
• Knowledge of and skills in application of marketing and sales principles.
• Creativity and flexibility.
• Skills in data collection analysis and interpretation.
• Record of adherence to deadlines and customer service skills.
• Willingness to travel, including overnight travel as required.

Responsibilities

• Serve as the liaison between the facility, the community, and referring agencies.
• Create demand for the facility’s services through ethical marketing principles and sales methods.
• Collaborate with the Director of Business Development and Business Development Team.
• Present a positive and professional public image of the facility within the community.
• Implement the facility’s strategic sales plan.
• Enhance the facility’s brand/image.
• Effectively manage assigned territory and accounts.
• Achieve departmental and facility business development goals.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees