Community Liaision

Senior Lifestyle•Cincinnati, OH

11h

About The Position

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for managing the overall admission and marketing process for skilled nursing/rehabilitation center and for other levels of care as directed by the supervisor. This position is expected to maintain a positive image of the community with referral sources, residents and staff personnel.

Requirements

Associated or Bachelor’s Degree preferred
Humanities, Psychology, Health Care, Social Studies preferred
1-3 years of experience in Health Care industry preferably in Skilled Nursing and Rehabilitation
conducting outreach events to skilled nursing and rehab referral sources, organizing marketing events to increase awareness and obtain admissions
word/excel documents computer skills
Strong organizational skills.
Ability to multi-task and meet deadlines.
strong communication skills, ability to make independent decisions.
ability and license to drive an automobile

Responsibilities

Conduct outreach geared towards skilled nursing and rehab market and other levels of care as requested.
Responsible for screening potential admissions for eligibility.
Handle entire admission and admission related tasks/issues. Process admission paperwork with resident/family.
Schedule, organize, and conduct tours with prospective residents and referral sources for skilled nursing.
Respond and follow-up with all walk-ins, phone ins, mail-ins timely and appropriately.
Complete daily report for skilled nursing activity for admissions, discharges, outreach and other tasks as needed.
Keep Sales and Marketing Director and Skilled Nursing Administrator informed of all sales activity daily.
Provide assistance to the sales and marketing director at independent/assisted/ memory care campuses and special assigned projects.
Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.
Develop and maintain a good working relationship with residents, families and professional providers of care.
Maintain a working knowledge of all software programs.
Coordinate admissions/transfers from various levels of care to/from skilled nursing and rehab.
Work with AL/MC Managers to assist with moving resident’s through the continuum of care.
Meet all expectations of occupancy.
Participate in weekend call coverage in Manager Rotation.
Responsible for marketing budget for skilled nursing.