Community Leasing Associate - Affordable

Fairfield • Richmond, CA

1d • $21 - $24

About The Position

As a Community Leasing Associate, you’ll be the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive. This position will be split between two communities: Baycliff Apartments in Richmond, CA (342 Units) and Hilltop Commons Apartments in San Pablo, CA (324 Units)

Requirements

• High school diploma or equivalent required.
• Valid driver’s license is required.
• Minimum of one year experience in customer service, sales, or retail required.
• Intermediate knowledge of Microsoft Outlook, Word, and Excel required.
• Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
• Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations.
• The material duties of this position involve access to our residents’ homes, both when they are present and when they are not.
• The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty.
• Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.

Nice To Haves

• Leasing or real estate experience preferred.
• Knowledge of low income Housing tax credit (LIHTC) preferred
• Experience using Yardi or similar property management software a plus.

Responsibilities

• Serve as the first point of contact for prospects and residents.
• Drive the leasing process and close deals.
• Deliver outstanding service to exceed expectations.
• Manage lease files and maintain accurate records.
• Utilize Yardi software for leasing processes.
• Verifies application information and other tasks as required for LIHTC or HUD programs
• Update social media and assist with advertising.
• Stay informed about local market trends.

Benefits

• We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.
• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees