Community Lead

SapienNew York, NY
2d

About The Position

Sapien is rethinking how finance teams operate in the age of AI. We're building toward an autonomous CFO—systems that run company financials end-to-end. Our platform analyzes complex financial data in real time to increase decision cadence, prevent costly mistakes, and surface value. Sapien has caught multi-million-dollar errors, saved thousands of jobs, and returned significant dollars to customers' bottom lines. We partner with traditional businesses—manufacturing, healthcare, restaurants, and large enterprises—to deeply understand and automate their financial workflows. We're HQ'd by Madison Square Park in NYC and backed by General Catalyst, Neo, and top operators from Google, OpenAI, Microsoft, Ramp, and Stripe (over $9M raised). Community is a first-class function at Sapien—not a marketing channel, not a nice-to-have. It's how we build trust with finance leaders, how we find the people we want to work with, and how we reinforce the culture that makes this company run. This role owns all of it. You'll work closely with the CEO and operate as a hybrid community builder, talent scout, and chief of staff. You'll plan and run events that put Sapien in front of CFOs, controllers, and finance leaders across the country. You'll source and screen candidates through our networks. You'll own the brand moments—from poker nights in the office to executive dinners in new markets to the merch on our team's backs. You'll work across the org wherever the highest-leverage community, culture, and brand work lives. We're looking for someone who understands the tech and finance ecosystem deeply—likely from a few years in VC, startup operations, or a similar seat where you were constantly building relationships, evaluating people, and connecting dots across industries.

Requirements

  • 2–5 years in venture capital, startup operations, talent/recruiting, or a community-facing role in tech where you were constantly meeting people, evaluating talent, and building networks.
  • Deep fluency in the tech and finance ecosystem. You understand how startups work, how hiring works, and how finance teams think. You can hold a real conversation with a CFO and with a seed-stage founder.
  • Natural relationship builder. People remember meeting you. You follow up. You connect dots between people and opportunities without being asked.
  • Event planning and logistics chops. You've run events before—dinners, panels, meetups, recruiting events—and you know the difference between a forgettable happy hour and an evening people talk about afterward. You can also handle the unglamorous side: booking flights, coordinating travel, managing calendars.
  • Strong written communication. You can draft a LinkedIn post, a candidate outreach message, an event recap, and an engineering blog brief—all in the same afternoon, all on-brand.
  • Data-driven. You track what matters, know your conversion numbers, and use them to make decisions about where to invest time.
  • Comfortable in Ashby, Luma, LinkedIn, and Sales Navigator. You'll live in these tools daily.

Nice To Haves

  • Familiarity with ATS workflows, sourcing, and paid social is a real plus.

Responsibilities

  • Own events end-to-end. Plan and execute weekly dinners, monthly hiring events in NYC, and CFO dinners in NYC plus two additional cities each month. Manage the Sapien event calendar on Luma—including reading groups, team events, and external programming. Handle all logistics: send invites, coordinate calendars, book travel and flights for on-site visits.
  • Run recruiting outbound and pipeline. Source candidates through LinkedIn, Sales Navigator, and warmer channels—Neo's network, first-degree connections, and inbound applicants worth flagging. Go through applications in Ashby, move candidates through the pipeline, and set up coffee chats and meetings with prospective hires. Over time, take on first-round interviews for select roles.
  • Build the candidate experience. Reach out personally to every new hire and candidate that matters. Take photos at hiring events and across the team. Properly shout people out—make sure every new teammate has a moment on LinkedIn and feels welcomed into the Sapien community before day one.
  • Track what's working. Monitor KPIs across the community and recruiting funnel: how many people come through events, what percentage convert to first-round interviews, and how many touchpoints it takes to get there. Use data to improve the process, not just report it.
  • Own brand presence and content. Publish event schedules, recaps, and highlights on LinkedIn and Twitter. Coordinate with engineering and our ghostwriter to produce engineering blog posts. Find external events worth attending for recruiting and brand visibility, and get them on the calendar.
  • Drive paid marketing and media. Manage LinkedIn and YouTube ads, sponsorships, and paid placements. Own merch, billboards, and any physical brand touchpoints. Make sure Sapien shows up wherever our candidates and customers are paying attention.
  • Coordinate and elevate internal culture. Organize in-office programming—AI reading groups, poker nights, team dinners—and make sure these moments are captured and shared. You set the rhythm of what it feels like to be at Sapien.
  • Support the CEO on strategic and cross-functional projects. This role sits close to leadership. You'll pick up high-leverage projects across ops, eng, and GTM as they come up—whatever the team needs most.
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