Community Investment Intern

The Greater Boston Food • Boston, MA

2d • Hybrid

About The Position

The Community Investment Programs Intern will support The Greater Boston Food Bank Takeda Center for Community Health & Nutrition’s Programs team by assisting with data collection, validation, and reporting across direct distribution programs. The intern will work with client management systems including Oasis and Salesforce (SF) to ensure accurate and timely data entry. This role will develop technical skills in data management, reporting, and cross-functional communication while strengthening partner engagement and accountability.

Requirements

• Current undergraduate or graduate student pursuing a degree in Public Policy, Data Analytics, Social Work, Nonprofit Management, Business, or a related field.
• Strong attention to detail with demonstrated accuracy in data entry or administrative work.
• Proficiency in Microsoft Excel (e.g., sorting, filtering, basic formulas) and comfort learning new software systems.
• Interest in data management, nonprofit operations, or community-based programming.
• Strong written and verbal communication skills, with the ability to follow up professionally with external partners.
• Ability to manage time effectively and meet deadlines in a part-time (10-15 hours/week) capacity.
• Demonstrated ability to handle confidential information with discretion.
• Comfortable working both independently and collaboratively in a hybrid environment.
• Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.

Responsibilities

• Extract client-level and programmatic data from Oasis, GBFB’s client management system, on a weekly and monthly basis to support reporting deadlines.
• Accurately enter and reconcile data into Salesforce (SF), ensuring consistency across platforms and alignment with reporting standards.
• Review Monthly Service Report (MSR) submissions from Program Partner sites for completeness, accuracy, and timeliness; identify discrepancies and flag inconsistencies.
• Communicate professionally with Program Partner sites via email and phone to follow up on missing, incomplete, or inaccurate data submissions.
• Maintain organized digital records of data imports, corrections, and follow-up communications to support audit readiness and reporting transparency.
• Collaborate with the Takeda Center’s Programs team to streamline data workflows and improve efficiency in data collection processes.
• Participate in team meetings and contribute to continuous improvement discussions related to data quality and reporting systems.
• Maintain confidentiality and integrity of sensitive client and partner information at all times.
• All other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern