Community Investment & Communications Analyst

Plains All American•Houston, TX

20d

About The Position

The Community Investment & Communications Analyst, an individual contributor on Plains’ Communications team, is responsible for leading corporate philanthropy and employee engagement efforts, as well as managing foundational communications channels and processes. This role is ideal for a highly organized, relationship-driven professional who enjoys program ownership, works proactively and independently, demonstrates strong attention to detail and follow-through, and balances big-picture thinking with day-to-day execution. The Analyst will play a central role in strengthening Plains’ community impact and employee connection while ensuring foundational communications channels are effective, well-governed and continuously improving. The selected candidate will be eligible for company benefits including Medical, Dental, Vision, Paid Time Off (PTO), and Free Parking.

Requirements

Engage comfortably with senior leaders and field-based employees, building strong relationships and adapting communication style to different audiences and environments.
Strong understanding of the nonprofit sector and best practices in corporate philanthropy and employee engagement.
Proven ability to manage programs, budgets, timelines and recurring processes with discipline and attention to detail.
Excellent writing and editing skills, with the ability to translate information into clear, concise, employee-friendly communications.
Highly organized and comfortable working with systems and tools, including managing calendars, platforms and workflows.
Self-directed, dependable and comfortable operating with autonomy in a fast-paced environment.
Minimum seven years of experience in corporate philanthropy, corporate social responsibility, community relations, nonprofit management or a related field, ideally within a corporate environment or a large, complex nonprofit.
Demonstrated experience with employee giving, volunteering and/or corporate donation programs at scale.
Experience using Benevity or similar community investment software.
Experience supporting internal communications channels (e.g., intranet, employee announcements, calendars).
Cleared criminal history (background) and satisfactory reference checks
Compliance with the Company’s drug and alcohol policy including pre-employment D&A testing.
Applicants must be authorized to work in the U.S. for the duration of their employment

Nice To Haves

Energy industry experience preferred.

Responsibilities

Lead the strategy, planning and execution of Plains’ corporate philanthropy, sponsorships and employee engagement programs, including the CARE program (employee donation matching and volunteering).
Develop and manage annual budgets, goals, calendars and measurement for corporate giving, matching gifts and volunteer initiatives.
Lead major employee giving campaigns, including a United Way campaign, and year-round volunteer engagement across Plains’ key office locations.
Serve as system administrator for the Benevity platform, ensuring effective user support and performance tracking.
Bring forward ideas and recommendations to continuously improve program design, participation and impact, informed by employee feedback, peer benchmarking and best practices.
Partner with colleagues managing regional and functional philanthropic activities to ensure alignment.
Track, analyze and report company-wide philanthropic investment, participation and impact metrics.
Develop engaging communications that showcase Plains’ community investments, employee involvement and local impact.
Monitor peer benchmarks, emerging trends and best practices to ensure Plains’ approach remains relevant and fit for purpose.
Own day-to-day management of the company intranet.
Manage overall site structure, navigation and homepage content.
Draft, edit, schedule and publish content.
Manage submissions from internal contributors, ensuring clarity, consistency and alignment with Plains’ voice.
Monitor site metrics to continuously improve content strategy and user experience.
Support colleagues across the business who own intranet content to ensure information is current, easy to navigate and aligned with intranet standards.
Maintain a centralized internal communications calendar to ensure thoughtful timing and coordination of communications across the enterprise.
Provide general communications support as needed, which may include: Drafting, editing and/or posting routine announcements or social media content Supporting consistent brand use and basic design needs Support for crisis communications Using tools, templates and systems to help organize work, streamline processes and improve overall team efficiency