Community Intake Worker - Wanda Patterson

Bowery Residents Committee • Queens, NY

72d

About The Position

The position involves completing intakes and orientation for new and readmitted clients into the program, screening clients for diversions, and inputting all client demographics into an internal database. The role serves as a liaison between social services and operations, scheduling and tracking client assessments, including medical and psychological evaluations. Additionally, the position requires escorting clients and assisting them with Activities of Daily Living (ADLs), providing relief at various posts as needed, and offering emergency first aid/CPR assistance when necessary. Other related duties may be assigned as required.

Requirements

• High School diploma or GED required.
• CPR Certification or the ability to obtain certification required.
• NYC Fire Safety Guard Certification or the ability to obtain certification required.
• NYC Fire Safety Coordinator Certification preferred; must be willing to attempt to acquire certification.
• Security guard license preferred; must be willing to attempt to acquire license.
• Food Handler Certificate preferred; must be willing to attempt to acquire certification.
• TB clearance when required.
• Experience working with individuals experiencing homelessness preferred.
• Ability to effectively communicate with others both in writing and orally.
• Ability to maintain professional boundaries.
• Basic computer literacy required.
• Bilingual abilities a plus.
• Vaccination preferred but not required.

Nice To Haves

• NYC Fire Safety Coordinator Certification
• Security guard license
• Food Handler Certificate

Responsibilities

• Complete intakes and orientation of new and readmitted clients into the program.
• Screen clients for diversions.
• Input all client demographics into internal database.
• Act as a liaison between social services and operations.
• Schedule and track client assessments, including medical and psychological assessments.
• Escort clients and assist them with Activities of Daily Living (ADLs).
• Provide relief at various posts as needed.
• Provide emergency first aid/CPR assistance when needed.
• Perform related duties as assigned.

Benefits

• Health insurance and paid sick time benefits immediately upon starting work.
• Competitive health and dental plans, with coverage available for spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) available for healthcare, transit, and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 251-500 employees