Community Housing Program Director

Odyssey House INC • New York, NY

76d • $70,000 - $85,000

About The Position

The Program Director is responsible for the day-to-day operation and coordination of a 17-unit OMH funded Transitional Housing program serving individuals who are Justice Involved. This role ensures high-quality service delivery, compliance with funding and regulatory requirements, and fosters a trauma-informed, person-centered environment that supports residents’ successful reentry into the community. The Program Director serves as a bridge between the program staff and the Vice President, Director of Mental Health & Housing Services.

Requirements

• Master’s degree in Social Work, Criminal Justice, Public Administration, Psychology, or related field.
• 5+ years of experience in human services, including 2+ years in a supervisory or management role.
• Demonstrated experience working with justice-involved populations, reentry programs, or supportive housing.
• Knowledge of housing first, harm reduction, and trauma-informed care models.
• Strong leadership, communication, and organizational skills.
• Familiarity with local and state reentry and housing systems.

Nice To Haves

• Bilingual in English and Spanish.
• Lived experience with justice system involvement is valued and encouraged.

Responsibilities

• Oversee the day-to-day operations of the transitional housing program, including staff supervision, resident services, and facility management.
• Develop, implement, and continuously improve program policies, procedures, and protocols in alignment with best practices for reentry and supportive housing.
• Ensure that program services are trauma-informed, culturally responsive, and promote equity and dignity.
• Monitor program performance and implement quality improvement strategies based on data and resident feedback.
• Hire, train, supervise, and evaluate program staff, including case managers, housing coordinators, and support staff.
• Provide regular supervision, coaching, and professional development opportunities.
• Foster a collaborative, supportive, and accountable team culture.
• Oversee the development and implementation of individualized service plans in collaboration with case management staff.
• Ensure the program provides access to wraparound services such as behavioral health, employment assistance, legal aid, and life skills development.
• Advocate for residents’ needs and work to reduce barriers to housing stability and community reintegration.
• Ensure compliance with all contracts, grants, licensing, and legal requirements related to transitional housing and justice-involved populations.
• Prepare and submit reports to funders, regulatory agencies, and internal stakeholders as required.
• Maintain accurate documentation and data in accordance with agency and funder requirements.
• Build and maintain relationships with criminal justice agencies, housing providers, behavioral health services, and other community partners.
• Represent the program in community meetings, reentry coalitions, and public forums.
• Collaborate with referral sources and partners to ensure seamless service delivery and referral processes.
• On-call responsibilities as needed to support 24/7 program operations.
• Requires the ability to respond to crises and handle challenging situations with professionalism and compassion.
• Must be able to work a flexible schedule.

Benefits

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Pet Insurance
• Legal Assistance
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 251-500 employees