Community Health Worker

About the position

The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure.

Responsibilities

• Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient's health and general well-being.
• Collaborates with social worker and/or care manager to develop action plan.
• Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
• Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
• Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
• Documents interactions with patients and on behalf of patients in medical record.
• Attends meetings as required.
• Travels to worksite and other locations as necessary.

Requirements

• Requires a high school diploma or GED equivalent.
• Experience utilizing electronic medical record.
• Minimum of 1 year experience in a healthcare, community-based, or social work environment.

Nice-to-haves

• Social work experience preferred.
• Customer service/call center experience preferred.
• Certified Community Health Worker preferred.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical benefits
• Dental benefits
• Vision benefits
• Short and long term disability benefits
• 401(k) + match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources