Community Health Worker

Amae Health•New York, NY

6d•$26•Onsite

About The Position

We are hiring a full-time Community Health Worker to join us onsite in our clinic in Upper East Side, NYC. This is an opportunity to join an interdisciplinary team committed to providing personalized, compassionate and high-quality SMI care. We are seeking a Community Health Worker to join our interdisciplinary team at our Upper East Side Clinic and support patients throughout their care journey. Reporting to the Practice Operations Manager and working in collaboration with Psychiatrists, Primary Care Providers, Therapists, Dietitians, and Clinic Care Coordinators, this role will involve working directly with patients to address concerns, answer questions, and provide guidance and information. The goal is to connect patients with appropriate resources and community support. This position plays a key role in bridging gaps in care by meeting patients where they are, whether in the hospital, in the community, or occasionally in their homes—to ensure they receive the services they need. We are looking for someone will can work Monday-Thursday, 9am-7pm ET.

Requirements

Minimum of 3 years of professional experience, with at least 1–2 years focused on case management.
Demonstrates experience supporting individuals with complex social, behavioral health, and/or medical needs
Strong working knowledge of NYC metro–area community resources and systems, including housing, public benefits (e.g., SNAP, SSDI, Medicaid), healthcare, and social services
Comfort working one-on-one or in group settings, with experience facilitating workshops, events or activities
Excellent communication skills and a strong desire to collaborate with others in a team based environment and community settings
Organized with strong attention to detail and the ability to navigate and learn new technologies and platforms, familiarity with EHR systems and Google Suite

Responsibilities

Support members with complex needs by connecting them to behavioral health and community resources.
Work one-on-one to coordinate care, follow up as needed, and help members access programs such as SNAP, SSDI, SSI, Medicaid, housing assistance, employment support, or other resources.
Facilitate in-clinic groups and activities.
Support member transitions from hospitals and inpatient settings to Amae Health, ensuring continuity of care.
Serve as a representative of Amae Health, engaging and educating potential members in hospital, community, and home settings to support their care journey.
Collaborate with a multidisciplinary team while building trust and rapport with members, families, and colleagues.