CalAIM Community Health Worker - Monterey County

Pacific Health Group • Monterey, CA

4h • Hybrid

About The Position

At Pacific Health Group, we are at the forefront of revolutionizing healthcare, and you will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through our CalAIM programs. The Community Health Worker (CHW) serves as a vital link between healthcare systems and vulnerable populations, supporting members through direct engagement, education, and coordination of services that improve overall health and stability. Pacific Health Group is committed to improving health outcomes through community-based care, addressing the full spectrum of social determinants of health. Our teams work directly in the field to support underserved populations and ensure members receive the care, resources, and advocacy they need to thrive.

Requirements

• Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork
• High school diploma or equivalent
• Minimum of 2 years of experience in community health, social services, or related field
• Strong understanding of community resources and social determinants of health
• Excellent interpersonal, communication, and engagement skills
• Proficiency in electronic health records and basic computer systems
• Must be proficient in technology, including documentation systems, EHR platforms, and communication tools
• Ability to document in real-time and manage multiple systems effectively
• Ability to travel extensively within assigned county
• Must reside within assigned service area
• Ability to work occasional evenings or weekends for community events
• Ability to work in a hybrid, field-based environment
• Possess a valid California Driver’s License (Class C minimum)
• Maintain a personal, operable vehicle for daily business use
• Maintain current liability insurance that meets California’s minimum legal requirements
• Must pass a Motor Vehicle Report (MVR) background check prior to employment

Nice To Haves

• Associate’s or Bachelor’s degree preferred
• Bilingual skills preferred (Spanish or other relevant languages)

Responsibilities

• Spend approximately 65% of time in the field (homes, community sites, events)
• Conduct outreach, assessments, and direct member engagement
• Travel within assigned county to meet members and community partners
• Support health education, care navigation, and resource coordination
• Facilitate group sessions and community-based activities
• Document services and interactions in real-time
• Conduct comprehensive assessments and develop Plans of Care
• Provide ongoing support and follow-up with members
• Assist members with care navigation, appointments, and service coordination
• Support transitions of care and continuity of services
• Deliver health education and coaching to improve self-management
• Assist members in understanding healthcare systems and accessing services
• Address barriers such as transportation, language, and access to care
• Conduct outreach to identify and engage high-risk, hard-to-reach populations
• Participate in community events, wellness fairs, and outreach initiatives
• Coordinate mobile health clinics, vaccination drives, and community activities
• Build trust within the community and support program awareness
• Facilitate group sessions and workshops on health-related topics
• Provide education on prevention, mental health, substance use, and wellness
• Support community-based learning and engagement initiatives
• Assist members with enrollment in public assistance programs
• Provide advocacy to improve access to care and services
• Support members in navigating complex healthcare and social systems
• Maintain accurate, timely documentation of all services and interactions
• Complete required reporting and billing documentation
• Collaborate with interdisciplinary teams including RNs and licensed providers
• Participate in case conferences and team meetings

Benefits

• Hourly Pay: $21.00 – $24.00 per hour
• Monthly stipend
• 160 hours PTO + paid sick time
• 11 paid holidays (including birthday and floating holiday)
• 4 paid volunteer hours per month
• 90% employer-paid employee-only medical benefits
• Flexible Spending Account (FSA)
• Short-term & long-term disability, AD&D
• Employee Assistance Program (EAP)
• 401(k) with company match
• Professional development opportunities
• Quarterly in-person events
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED