Community Health Worker - Work at Home - Ohio Cincinnati Market

Mercy Health • Cincinnati, OH

1d • Remote

About The Position

The Community Health Worker focuses on direct support, outreach, and engagement to improve community health outcomes, focusing on improving health, well-being, and access to essential services. The Community Health Worker serves as a liaison between community members or patients and health and social service systems, providing culturally appropriate health education and addressing basic social drivers of health. Community Health Workers may work in a variety of settings, including serving in the community or assisting patients in physician practices based on specific market design.

Requirements

• High School Diploma or equivalent (required)
• Community Health Worker (CHW) Certification in the state of practice (preferred; required within 12 months of hire)
• Valid driver's license with good driving record (required, South Carolina only)
• Proficient with computers and accuracy with data entry and Microsoft Office.
• Comprehensive knowledge of the field's concepts and principles.
• Sensitivity and experience in working within different cultures.
• Ability to separate personal from professional interactions with clients and maintain professional/ethical boundaries.
• Ability to learn and implement new procedures and adapt to emerging community needs.
• Cultural competency and ability to work with diverse populations.
• Attention to detail
• Communication and Collaboration skills
• Critical thinking
• Teamwork
• Conflict resolution
• Active listening
• Relationship building

Nice To Haves

• Bachelor's degree in Social Work, Public Health, Psychology, or related field (preferred)
• 1 year of recent experience in a community outreach or healthcare setting (preferred)

Responsibilities

• Builds trusting relationships with individuals and communities to mediate between individuals and health/social service systems.
• Identifies and engages individuals and families in need through outreach activities and community events.
• Evaluates the specific needs and challenges faced by community members, including health, social, and educational needs.
• Identifies barriers such as housing, food insecurity, and transportation challenges, and connects individuals to appropriate resources.
• May conduct outreach activities, including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.
• Maintains accurate and up-to-date records to support advocacy efforts, monitor outcomes, and contribute to program evaluation.
• May perform or assist with health education and/or basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
• Provides support to ongoing community health programs.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED