Community Health Worker (Remote - Upstate Region)

BlueCross BlueShield of South Carolina

8d•Remote

About The Position

We are currently hiring for a Community Health Worker to join BlueCross BlueShield of South Carolina. In this role as a Community Health Worker, you will serve as a member of the care model team enabling population health in the community by building trust and vital relationships with residents of assigned neighborhoods. Serves as a liaison between members, providers, community programs/agencies and the clinical care team to optimize member engagement and progress toward desired health outcomes. Collaborates with care management team, and other functional areas as needed. Description Location: This position is full-time (40 hours/week) Monday-Friday, from 8:00am – 5:00pm EST and will be fully remote.

Requirements

High School Diploma or equivalent.
3 years’ work experience including 1 year of community involvement or customer service experience.
Understanding of the basic principles of Medicaid programs.
Knowledge of community resources and programs.
Demonstrated a positive, helpful, service orientation.
Strong oral and written communication skills.
Ability to handle confidential or sensitive information with discretion.
Attention to detail and the ability to work independently and handle multiple demands and balance multiple priorities in a fast-paced environment.
Comfortable conducting home visits.
Microsoft Office.
Community Health Worker certification within 6 months.

Responsibilities

Provides guidance and support for members through home visits and support of care coordination programs.
Develops strategic partnerships in the community to support community outreach and referrals.
Establishes peer-to-peer relationship to function as a link between the community and the company.
Advocates for members by staying current of community resources and provides resources to members to improve their health knowledge, self-sufficiency, and to help them understand their health condition(s) to develop strategies.
Assists with engagement, onboarding, and facilitating referrals and enrollment related to appropriate clinical care programs.
Serves as a conduit between the members, providers, and designated clinical care team members.
Supports and promotes programs through participation in community events.
Coordinates meetings for community health workers to communicate and share best practices.
Provides service to members.
Comprehends the various cultural and linguistic needs of the Medicaid population, knowledge of the various health and social services available in the assigned region with emphasis on services offered by community-based organizations.