Community Health Worker

Northern Light Health•Bangor, ME

45d

About The Position

The Youth Tele Behavioral Health Program provides students with year-round long term or short term counseling via tele and community resources. The Community Health Worker works alongside a Behavioral Health Clinician and school personnel to help students and families access services and resources. Work closely with Clinician to organize school based behavioral health program and care coordination. The Community Health Worker provides case management; ensuring students and families receive the help they need. Document encounters; collect data; complete monthly reports; maintains comprehensive electronic client files, which include referrals, release of information, consents and other medical documentation.

Requirements

Associate degree and/or CHW certification preferred or equivalent combination of experience and education.
Strong computer skills- Electronic medical record (EMR) databases, Google calendar, and Zoom.
Knowledge of area community agencies and resources.
Skill in organizing resources and establishing priorities.
Creative and analytical thinking
Strong interpersonal and communication skills.
Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Responsibilities

Assist students and families to access on site tele behavioral counseling services as well as off-site community-based clinicians and non-clinical resources (as needed).
Conduct comprehensive screening/assessment activities including mental health status, health screen and social needs factors. Coordinate, manage and schedule tele behavioral counseling sessions.
Manage data and appointments in hospital's electronic medical record (EMR).
Obtain insurance authorizations for clinical sessions.
Provide home, school and community-based care coordination to youth and their families. Provide ongoing follow-up, motivational interviewing and goal setting with students/families.
Continuously expand knowledge and understanding of community resources and services.
Implement personalized case management for student and family needs.
Collaborate as a member of the school's guidance team to discuss students on the caseload and work with this team to refer students to the program.
Participate in weekly supervision and program staff meetings.
Track and submit data. Complete monthly reports.
Manage time and resources in a skilled manner.
Understand school culture and work closely with school personnel.
Demonstrate appropriate boundaries in all interactions.
Attend relevant trainings, conferences, community events.
Follow policies and procedures; Maintain confidential information.
Additional duties will be at the discretion of your supervision.