Community Health Worker
About The Position
Introduction to the Company Home & Health Care Management is the oldest home health care agency in Northern California. Our agency specializes in delivering comprehensive in-home care and case management for older adults, children, and those living with disabilities across many counties. We use a matrix of Medi-Cal, Medicare and targeted health programs to find solutions that work for our clients. Overview of the Role You will be part of the Enhanced Care Management and Community Health Outreach Work program (CHOW). The Community Health Worker/Care Manager is a trusted member of the community who serves as a link between health, social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. You will work with the program team comprised of community health workers, care managers, clerical support, and program managers/supervisors to deliver services. Who You Are You can work in the community for face-to-face and telehealth/phone contact visits with clients. You have excellent communication and basic knowledge of the geographic community, knowledge of available support and services within the community, and an ability to research services that may be available to your caseload.
Requirements
- High school diploma or higher education
- Skilled in operating a personal computer utilizing a variety of standard software
- Excellent organizational skills
- Ability to work independently and as a member of a multidisciplinary team
- Valid California Driver’s License and eligible to be insured under our liability policy with a clean DMV report
- Your own vehicle and proof of current auto insurance
- CPR certificate required within 30 days of hire
Nice To Haves
- Experience in CHW services and knowledge of Social Determinants of Health, health prevention and chronic health conditions.
- Bilingual skills are preferred, especially in languages such as Ukrainian, Russian, Spanish, or Hmong.
- Education in social work or a related field such as gerontology, sociology, public health or psychology.
- Medical knowledge acquired through experience or education.
Responsibilities
- Provide service benefits through regular face to face contact with participants
- Make outreach calls to participants for enrollment in the ECM and CHOW programs, and conduct screening and assessments
- Provide health education services and address barriers to physical and mental healthcare, including providing information or instruction on health topics.
- Help participants navigate health services by providing information, training, referrals, encouragement and the facilitation of appropriate preventive services.
- Serve as a cultural liaison to create a plan of care, as part of a health care team.
- Assisting participants in enrolling or maintaining government or other assistance programs related to improving health.
- Provide individual member support and advocacy by assisting a member to prevent onset or exacerbation of health conditions or prevent injury or violence.
- Ensure timely billing for services and accurate documentation.
Benefits
- You will be reimbursed for the mileage you travel from the office to participant’s homes.
- You will receive a monthly phone stipend.
- On the first of the month following 2 months of employment you will be eligible for health insurance, dental insurance, vision insurance, life insurance, long term disability insurance as well as Flexible Spending Account (FSA).
- We offer 401(k) matching up to 4% after 1 year of employment and 1,000 hours worked.
- Leave accrues starting on your first day of employment, and you can take paid vacation, sick and holiday leave after 90 days.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
