Community Health Worker

White House Clinics•Berea, KY

16d•$15 - $24•Onsite

About The Position

At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients. White House Clinics employees enjoy a competitive wage and robust benefit package including: Employer Paid Health, Life & Disability Insurance 4 Weeks of PTO Retirement Plan 8 Paid Holidays And More! Many employees work alternative work schedules which allow them a day off during the week. At White House Clinics, we believe in providing our employees with opportunity for both personal and professional growth in a challenging and rewarding work environment. We recognize the contributions that each person makes to the team and value each person’s input as we work to deliver outstanding patient care. Join us today! PRIMARY FUNCTION The Community Health Worker works as part of the primary care team to support patient understanding of chronic conditions and to encourage a healthy lifestyle. The Community Health Worker will facilitate a shared goal model to achieve care that is patient and family centered. Additionally, the Community Health Worker will assist patients in coordinating care across multiple care delivery settings and in accessing community resources to overcome barriers in improving health.

Requirements

Minimum Education: High School Diploma or GED.
Minimum Work Experience: One year of experience working in a medical office or community based organization.
Required License: N/An/a
Successful applicants will be mature and well organized with pleasant personality, have a professional appearance, and warm, friendly demeanor and speaking voice.
Since this position will be directly responsible for assisting patients with linkages to community resources and implementation of education plans candidate must have critical thinking skills.
Position requires strong verbal and written communication skills.

Nice To Haves

Bachelor Degree in Social Work, Health Promotions or a Licensed Practical Nurse preferred.

Responsibilities

Participates as a key member of the care team, including participation in the morning huddle and other team based activities.
Maintain communication with the care team by documenting conversations with and/or relating to patient in the electronic health record.
Assists with other duties or in other departments as instructed by supervisor.
Acknowledges that White House Clinics strive to be a patient-centered medical home and, as such, prescribe to illustrates the employee’s role in aforementioned team-based care and accepts responsibility for being an active member of the team, including identification of quality improvement opportunities.
Assess patient’s health literacy to facilitate selection of appropriate education interventions.
Upon referral from provider, complete approved disease management or healthy behavior curricula with patients.
Assist patients in setting self-management goals utilizing motivational interviewing techniques.
Monitor patient progress on plan of care and facilitate changes as needed.
Remains informed of approved tools and documents that support a guided care process.
Cultivate and support primary care and subspecialty co-management with timely communication, inquiry, follow up, and integration of information into the care plan regarding transitions-in-care and referrals.
Coordinate communication with patient and care team after inpatient discharge and/or emergency department visits.
Reinforce patient understanding of selection of appropriate care setting if needed.
Serve as a key contact and resource for family members and other care providers for high-risk patients.
Facilitate and attend meetings between patient, families, care team, payers and community resources, as needed.
Assess patient and family’s unmet health and social needs.
Provide navigation assistance with community resources such as food/nutrition, housing, advocacy, health care navigation, job searching, transportation assistance and any other non-medical need.
Completes referrals to these resources as required.
Ensure effective tracking of test results, medication management, and adherence to follow-up appointments by working with appropriate health information staff.
Utilizes community resources lists, submits updates to the Enabling Services SLM, and serves as a reference to other care team members on community resources.