Community Health Worker

CHAS Health • Moscow, ID

10d • $24 - $34

About The Position

Purpose of Job: Improve the overall health of the communities we serve by expanding access to quality health and wellness services by opening channels to resources and access to health care for those least served as follows: Essential Duties and Responsibilities Counsels and aids patients and their families to understand healthcare recommendations and options by providing education and resources. Supports patients in navigating the healthcare system. Conducts comprehensive and on-going identification of social drivers of health (SDOH) needs and barriers to effective patient care. Advocates for and refers patients to appropriate community resources. Participates in community outreach activities that align with Health Equity activities and priorities, including at-home or community-based visits with patients as needed. Creates and maintains relationships with local agencies who serve various patient populations that align with Health Equity priorities. Performs other duties as assigned, including supporting the CHAS Health Mission and Core Values. Mobile Medicine Supports Mobile Medicine events by providing resource navigation, front office support, and unit transport as assigned. Works closely with Mobile Medicine provider teams to develop care plans for patients and documents patient progress. Supports Mobile Medicine integration into targeted communities through outreach and engagement with partners. Outreach Supports patients and community members that are experiencing homelessness in accessing medical, dental, and behavioral health services, in addition to supporting their SDOH needs to reduce barriers to care. Participates in community outreach activities that align with Health Equity activities and priorities, including visits to shelters, outdoor encampments, resource facilities, and community events. Supports equitable distribution of supplies, clothing, hygiene items, seasonal needs, and education to community members. Population and Location-Based Provides and advocates for culturally competent care and support for patients from specific patient populations. Supports creation of educational materials and resources that are tailored to specific patient populations. Provides interpreter and/or translation services for patients to support increased access to services, when applicable. Works collaboratively with care teams to provide patient outreach and education to support quality improvement efforts. Centralized Engages with broad patient populations to achieve specific metrics and overcome SDOH barriers impacting patient care. Completes targeted outreach and provides support specific to SDOH needs assessments, organizational quality improvement activities for specific patient populations, and Health Equity programming.

Requirements

• One year of health and/or social experience required.
• Completion of Community Health Workers training through the State of Washington or Idaho required/or obtained within one year of hire required.
• Excellent oral and written communication and interpersonal skills required.
• Motivational skills related to maximizing the use of tools and resources to improve the overall patient experience.
• Organizational and computer skills required.
• Compassion for patients required.
• Valid driver’s license and insurance required.
• BLS/CPR card required within 90-days of hire.
• Commitment to supporting a safe and respectful environment is required.
• Must regularly move around the work site and be able to sit, stand, and be mobile.
• Using hands and reaching with arms occurs over two-thirds of the day.
• Regularly required to climb, bend, balance, stoop, kneel, or crouch.
• Regularly required to communicate by talking/hearing.
• Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Nice To Haves

• Experience working with community resources including social services, meal sites, and/or shelters preferred.

Responsibilities

• Counsels and aids patients and their families to understand healthcare recommendations and options by providing education and resources.
• Supports patients in navigating the healthcare system.
• Conducts comprehensive and on-going identification of social drivers of health (SDOH) needs and barriers to effective patient care.
• Advocates for and refers patients to appropriate community resources.
• Participates in community outreach activities that align with Health Equity activities and priorities, including at-home or community-based visits with patients as needed.
• Creates and maintains relationships with local agencies who serve various patient populations that align with Health Equity priorities.
• Performs other duties as assigned, including supporting the CHAS Health Mission and Core Values.
• Supports Mobile Medicine events by providing resource navigation, front office support, and unit transport as assigned.
• Works closely with Mobile Medicine provider teams to develop care plans for patients and documents patient progress.
• Supports Mobile Medicine integration into targeted communities through outreach and engagement with partners.
• Supports patients and community members that are experiencing homelessness in accessing medical, dental, and behavioral health services, in addition to supporting their SDOH needs to reduce barriers to care.
• Participates in community outreach activities that align with Health Equity activities and priorities, including visits to shelters, outdoor encampments, resource facilities, and community events.
• Supports equitable distribution of supplies, clothing, hygiene items, seasonal needs, and education to community members.
• Provides and advocates for culturally competent care and support for patients from specific patient populations.
• Supports creation of educational materials and resources that are tailored to specific patient populations.
• Provides interpreter and/or translation services for patients to support increased access to services, when applicable.
• Works collaboratively with care teams to provide patient outreach and education to support quality improvement efforts.
• Engages with broad patient populations to achieve specific metrics and overcome SDOH barriers impacting patient care.
• Completes targeted outreach and provides support specific to SDOH needs assessments, organizational quality improvement activities for specific patient populations, and Health Equity programming.

Benefits

• Annual milestone bonus for all eligible employees!
• $500 for every year worked, up to $5,000.
• Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.
• 401(k) with up to 6% employer match for a retirement plan that invests in your future.
• Work/life balance —enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh.
• Tuition assistance and student loan repayment —let CHAS Health pay for your education!
• Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life.
• CME and license fee reimbursement —we've got you covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees