Certified Community Health Worker - Hampton Roads Shared Services

Bon Secours Mercy Health • Norfolk, VA

21d

About The Position

The Community Health Worker focuses on direct support, outreach, and engagement to improve community health outcomes , focusing on improving health, well-being, and access to essential services . The Community Health Worker serve s as a liaison between community members or patients and health and social service systems, providing culturally appropriate health education and addressing basic social drivers of health. Community Health Workers may work in a variety of settings , including serving in the community or assisting patients in physician practices based on specific market design.

Requirements

• High School Diploma or equivalent (required)
• Community Health Worker (CHW) Certification in the state of practice (preferred; required within 12 months of hire)
• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Nice To Haves

• Bachelor's degree in Social Work, Public Health, Psychology, or related field (preferred)
• 1 year of recent experience in a community outreach or healthcare setting (preferred)
• Bilingual based on market needs (preferred)

Responsibilities

• Builds trusting relationships with individuals and communities to mediate between individuals and health/social service systems.
• Identifies and engages individuals and families in need through outreach activities and community events.
• Evaluates the specific needs and challenges faced by community members, including health, social, and educational needs.
• Identif ies barriers such as housing, food insecurity, and transportation challenges, and connect s individuals to appropriate resources.
• May c onduct outreach activities, including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.
• Maintains accurate and up-to-date records to support advocacy efforts, monitor outcomes, and contribute to program evaluation.
• May perform or assist with health education and/or basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
• Provides support to ongoing community health programs

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees