Community Health Worker

Cinqcare•1315 Jefferson Avenue, NY

11d

About The Position

CINQCARE is a provider-led, community-based comprehensive health and care partner. Our purpose is to every day improve the health and well-being of those who need care the most. We do that by removing barriers to health and well-being and providing care in the community and as close to the home, including in-home, whenever possible. At CINQCARE, we know that race and culture matter for effective healthcare outcomes. That is why we take race, culture and environment into account in our care delivery. We are building a culture of care, which starts with understanding our patients, their needs and their care plans. At CINQCARE, we also know that effective care is about local physicians, local nurses, local caregivers, local services, personal care, and infrastructure that serve the needs of people, not the symptoms of illness. Providing services in the home whenever possible is key to our approach. We aim to deliver better outcomes for people and the communities in which they live. CINQCARE’s purpose is to every day improve the health and well-being of those who need us the most – with a deep commitment to Black and Brown populations – in their homes and communities. It requires the collaborative and cohesive effort of numerous individuals across all levels of the organization to deliver on this purpose. Once community at a time, we are determined to help create a world where health and care isn’t a burden. Because we believe providing care is a privilege – one we are grateful to earn. That’s why CINQCARE has built a different way to care. CINQCARE was born different. We were created to be on call to answer the call every day. We are driven to deliver health, care and well-being to those who need us the most and to relentlessly support our team members on the front lines. That’s our calling and if it’s yours we hope you’ll join us. The Community Health Worker reports to the Community Health Worker Supervisor with accountability for executing all duties to meet CINQCARE requirements. They should embody CINQCARE’s core values, including, Trusted, Empathetic, Committed, Humble, Creative and Community-Minded. The Community Health Worker (CHW) will provide non-clinical participant outreach and engagement, screening and assessment, coordination of non-clinical services and supports, family and psychosocial support and health promotion coaching, and monitoring of participant wellbeing.

Requirements

Associate’s degree or equivalent in human services, public health, social work or similar field with a record of strong academic achievement
At least 1 year case management/care coordination experience in greater Buffalo
Must be from and representative of the served community
Comfort working primarily in the community in a diverse, fast-paced environment
Strong, practiced familiarity with Buffalo-area public assistance programs, social service providers, and community-based organizations
Proficient with Microsoft Office applications
Experience working as part of a diverse team
Entrepreneurial: CINQCARE seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations. This position is accountable for the self-motivation to ensure CINQCARE is positioned to innovatively deliver on its promise.
Communication: Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to CINQCARE’s team, investors, partners, and other stakeholders.
Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.

Nice To Haves

Experience with electronic medical records preferred

Responsibilities

Complete all required trainings
Conduct outreach, engagement, and initial screening/assessment with prospective participants
Process prospective HS participant referrals and dispatch CHWs to conduct initial screening and enrollment
Coordinate non-clinical services and supports listed in enrolled participant’s plan of care
Provide family and psychosocial support and health promotion coaching
Enter case notes and supporting documentation into participant case files
Monitor general wellbeing of participants and family
Support participant transitions of care as directed by your assigned RN-CM
Support participant participation in group-based health education
Participate in daily huddles and weekly case conferences
Maintain lines of referral across SDOH and other social service partners/providers
Collaboration: The Community Health Worker will working closely with other team members to define and execute on solutions for participants.
Knowledge: The Community Health Worker will provide subject matter expertise in solutions, including determining and recommended approaches and solution deployment.
Culture: The Community Health Worker is accountable for creating a productive, collaborative, safe and inclusive work environment for the team and as part of the larger Company.