Community Health Worker

FRONT ST MASTER•Santa Cruz, CA

9d•$23 - $26•Onsite

About The Position

Under the supervision of the ECM Director, a Community Health Worker (CHW) will be assigned to work with the Lead Care Manager(s). The Community Health Worker is responsible for providing care and support to the member as part of the interdisciplinary team. The CHW will advocate for the member while monitoring the member’s quality of life, compliance with care, and commitment to care plan goals. ESSENTIAL DUTIES AND RESPONSIBILITIES are outlined below. Other duties and responsibilities may be assigned.

Requirements

B.A. or B.S. in social work or a related field; or two years' experience working in social services.
Understanding of the Santa Cruz County Housing/Rental market.
Requirements for providing care for and supervision of residents.
Read, speak, write and understand English well enough to follow and share the regulations, requirements and communications for providing care to residents.
Able to effectively present information and respond to questions.
Calculate figures and amounts such as discounts, proportions, and percentages associated with completing the requirements of the position.
Ability to carry out instructions furnished in written, oral, or diagram form.
Competent in dealing with problems involving several variables in different situations.
Adequate computer skills to utilize e-mail, word processing and needed programs.
Must be 21 and accepted by the Company’s vehicle insurance.
Cleared by the Department of Justice and County.
Must be able to successfully perform the essential job functions.
Regularly required to talk, hear, and sit, stand for extended periods of time.
Frequently required to reach with hands and arms, stand, walk, stoop, and may occasionally be required to kneel, crouch, crawl or lift up to 25 pounds.
Be physically, mentally and occupationally capable of performing assigned tasks per Front St Inc Policy and Procedures and other applicable regulations.

Nice To Haves

Previous experience assisting individuals suffering from chronic homelessness preferred.
May be required to serve on company committees.

Responsibilities

Engage eligible ECM Members.
Provide health promotion and self-management training.
Arrange transportation as needed, schedule appropriate companion.
Assist with linkage(s) to health providers and other resources to increase access to healthcare.
Distribute health promotion materials.
Connect ECM Member to other community-based social services and supports that the member may need.
Advocate on behalf of the members with health care professionals to include the provision of pertinent information during at-risk and/or admission to a higher/acute level of care, as authorized.
Accompany members to appointments as needed to improve linkages and facilitate warm hand off.
As directed by the LCM, communicate the status of member to appropriate members of the interdisciplinary team to ensure efforts to support the member remain in place.
Use Motivational Interviewing, trauma-informed care, and harm-reduction approaches to support Member’s efforts to achieve care plan goals.
Monitor treatment/care compliance and communicate findings to the Lead Care Manager, Clinical Program Manager, and other interdisciplinary team members, as directed.
Ensure all service units are documented and participate in clinical meetings as required.
Maintain cooperative and professional working relationships and communications.
Give input to management on improving the quality of programs and assists in monitoring program effectiveness and conduct tenant satisfaction surveys.
In a culturally competent manner, will provide services to all individuals without regard to race, color, creed, national origin, marital status, sexual orientation, age, sex, religion, and handicap or payment status.
Timely complete tasks, meet deadlines, problem solve, and coordinate numerous activities.
Adjust tasks in accordance with changing deadlines and priorities.
Complete all annual training requirements as mandated by Santa Cruz County and Front St. Policies.
Attend mandated meetings and training; fulfill all coursework and training hours required.
Work in a safe and acceptable manner, following established safety procedures.