Community Health Worker

The ConcertoCare Community Health Worker (CHW) serves as a key member of a multidisciplinary care team in an integrated care setting, addressing the needs of our most medically and socially complex patients. Our care teams work in concert to bring close attention to patient’s social determinants of health needs and maintain an intense focus on engaging patients and caregivers in their care. Community Health Workers employ patient activation strategies to support patient engagement, patient education and coaching, and to facilitate access to, and care navigation of, systems targeted at improving health outcomes. This position also engages patients via assisted telehealth. The CHW role is a critical component of the care team’s work to ensure patients meet their care plan goals, and reduce unnecessary utilization of emergency departments and admission/readmission to inpatient units. The Community Health Worker demonstrates deep cultural competency, and leans into patients’ diverse beliefs, values, and social norms, and ensures care is provided in a manner that is culturally and linguistically appropriate to meet the needs of all patients served. As a key member of the market team, the Community Health Worker also assists with market activities designed to increase patient engagement and participation in ConcertoCare’s program. This is an ideal position for a community health-focused professional who seeks an opportunity to integrate the medical, behavioral, and social care needs of highly complex patients, enjoys a collaborative multidisciplinary team-based approach to care, and is excited to engage in developing and nurturing our innovative, value-based clinical model focused on caring for patients with complex medical, behavioral and social needs that the current health system does not serve well.