Community Health Worker - Yakima

Community Health Plan of Washington • Yakima, WA

208d

About The Position

The Community Health Worker serves as a liaison between health and social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. They also build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.

Requirements

• Three (3) years of job-related experience providing medical, mental health or substance abuse-focused services to individuals with chronic medical conditions and/or severe and persistent mental illness.
• Comfortable working with at-risk populations, communities of color and sourcing local resources for persons with behavioral and/or physical health needs.
• Experience using a health plan care management system or electronic medical record system.
• High school diploma or equivalent.
• Certification as a Peer Specialist if you do not have minimum experience and education requirements.
• Valid state issued drivers' license and maintain an acceptable driving record and transportation.

Nice To Haves

• Special skill sets such as speaking another language or certification as a Community Health Worker.

Responsibilities

• Responsible for engaging prospective care management program participants who have been identified through data analysis and referral sources to likely benefit from care management program offerings.
• Provides community outreach services including home visits, assisting individuals with accessing transportation services, educating enrollees on healthy behaviors, and providing information on community resources.
• Provides follow up services via telephonic or face to face engagement with clients and service planning partners as needed to coordinate reminder calls, medication, and medical appointments, upon request from the care management team.
• Works with care managers in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic and/or face to face outreach.
• Provides oral and/or written status updates regarding client alerts, progress and needs to responsible care managers and providers, legal mandate, or other care plan affiliates as needed to assist the program and enrollees. Ensures case documentation is consistent with policies and procedures.
• Provides scheduled activities that promote socialization, recovery, self-advocacy, development of natural supports, and maintenance of community living skills.
• Provides information to increase the enrollee's knowledge about his or her health conditions and improve adherence to prescribed treatment.
• This position requires traveling on behalf of the Company and working in the field at least 75% of the time.

Benefits

• Medical, Prescription, Dental, and Vision
• Telehealth app
• Flexible Spending Accounts, Health Savings Accounts
• Basic Life AD&D, Short and Long-Term Disability
• Voluntary Life, Critical Care, and Long-Term Care Insurance
• 401(k) Retirement and generous employer match
• Employee Assistance Program and Mental Fitness app
• Financial Coaching, Identity Theft Protection
• Time off including PTO accrual starting at 17 days per year
• 40 hours Community Service volunteer time
• 10 standard holidays, 2 floating holidays
• Compassion time off, jury duty

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED