Community Health Worker Sr (US)

Elevance Health

12d • Hybrid

About The Position

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Must reside in the state of Louisiana and live within commuting distance of our office location: 3850 N CAUSEWAY BLVD METAIRIE, LA 70002 The Community Health Worker Sr is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of high risk patients for appointment scheduling, needs assessment, and care gap closure.

Requirements

• Requires a H.S. diploma or equivalent and experience utilizing electronic medical record as well as a minimum of 3 years of experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

• Bilingual preferred.
• Certified Community Health Worker preferred.
• Trained Medical Assistant would be ideal

Responsibilities

• Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
• Collaborates with social worker and/or care manager to develop action plan.
• Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
• Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
• Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
• Provides peer-level support to teammates.
• Documents interactions with patients and on behalf of patients in medical record.
• Develops new workflows or job aids as needed.
• Attends meetings as required.
• Travels to worksite and other locations as necessary.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED