Community Health Worker Senior - Brooklyn Park Location

Hennepin Healthcare • Minneapolis, MN

245d • $22 - $35

About The Position

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. We are currently seeking a Community Health Worker Senior to join our Brooklyn Park location. This position works full time, 40 hours a week, day shift. The Community Health Worker will be responsible for assisting patients and care team members across the continuum with a variety of care coordination activities, helping patients to navigate the healthcare system, understand and connect to HHS and community resources, eliminate barriers to care, and increase knowledge around self-management and health promotion activities.

Requirements

• Completion of the Community Health Worker certificate program through an approved college or technical school in Minnesota. Employees must have this completed within 18 months of hire to maintain employment

Nice To Haves

• One year of experience working in any of the following: ambulatory care, care coordination, case management, or community outreach
• Working knowledge of various integrated systems of care in the community

Responsibilities

• Provides care coordination, assistance with health system navigation, connection to community resources, elimination of barriers to care and the provision of education around self-management and health promotion activities
• Communicates and collaborates with patients, families, providers, and care team members to address patient needs and care plan
• Encourages and supports patients to make concrete steps toward promoting their health and managing their chronic illnesses
• Conducts needs assessments, health questionnaires, and screenings for patient population
• Offers appropriate suggestions and insights to providers, patients, and care team members for bridging barriers to goal achievement
• Reminds patients of appointments, assists with transportation and other barriers to making appointments, and attends appointments with patients when deemed necessary
• Adheres to department expectations around caseload, panel management, and referral management
• Works within his/her scope of work by referring patients to appropriate clinic, hospital, and community resources and supports them in accessing resources
• Utilizes electronic health records to inform providers and care team members of patient goal progress and documents all care coordination, transition care, and health education activities
• Facilitates completion and submission of forms and paperwork, as trained
• Actively coordinates services, facilitates transitions of care across the continuum, communicates with care team members, and participates in interdisciplinary huddles, rounds, and/or care team meetings
• Provides patient education for health promotion, disease management, and self-management within the scope of service of the CHW and only when trained and delegated to do so
• Motivates clients and/or family to be active, engaged participants in their health, education, and self-sufficiency goals
• Coordinates, facilitates, and implements health promotion and self-management programs when directed
• Performs field visits at home and community sites, only if required and approved by your department
• Completes other duties as assigned (including grant-related activities), but only when trained and qualified to do so

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short and Long-term Disability Insurance
• Retirement Funds
• Paid Time Off
• Tuition reimbursement
• License and Certification reimbursement (Available ONLY for benefit eligible positions)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED