Community Health Worker PRN

Trinity HealthOntario, OR
83d

About The Position

A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between health system and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

Requirements

  • Must possess a comprehensive knowledge of the local community based on personal lived experience and the ability to articulate the lived experience and perspective.
  • High school diploma or GED.
  • One to three (1-3) years of community involvement experience.
  • Must meet additional state/local requirements as appropriate.
  • Ability to earn a CHW certificate is preferred.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Work requires ability to communicate orally and to hear or communicate with focus population.
  • Bi-lingual skills to work with patients in their native language are preferred; certification as a medical interpreter/translator is a plus.
  • Basic Life Support (BLS) certification is preferred.
  • Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Responsibilities

  • Delivers services to vulnerable and high-risk individuals, particularly those hard-to-reach and/or with social needs, in home and community-based settings.
  • Draws upon and uses lived experiences to provide advocacy, support and referral service to individuals assigned to their caseload.
  • Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.
  • Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.
  • Provides basic education regarding chronic health conditions and health promotion in a way that promotes understanding and self-management by the individual.
  • Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.
  • Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services.
  • Serves as a liaison between providers and patients to facilitate communication and coordination of services.
  • Coordinates and monitors services, including comprehensive tracking of patients' adherence in relation to care plan objectives per protocol.
  • Provides in-service education to service providers (including licensed health care professionals and health professions students) relative to healthcare customs/beliefs of the focus population and works cooperatively with other community agencies and clinical care teams to promote culturally appropriate services.
  • Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
  • Completes timely and accurate documentation of services provided to individuals in electronic medical record or other platform per ministry's protocol.
  • Assists with data collection and interpretation relevant to understanding health and social service outcomes.
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