About The Position

Establishes trusting relationships with identified disparate population groups that strengthens the patient-provider relationship and improves patient care. In addition, disseminates health information in a culturally relevant manner and builds individual and community capacity to address health care needs.

Requirements

  • High School Diploma or GED Required
  • 1 year Experience in a community related position. Required
  • Basic Life Support Upon Hire Required
  • Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
  • Basic knowledge of disease prevention/health promotion. Upon Hire Required
  • Excellent Communication and interpersonal skills.
  • Proficient in SBAR technique.
  • Ability to effectively present clinical information to the care team.
  • Self-motivated and dependable.
  • Able to work independently.

Nice To Haves

  • Ability to communicate in Spanish, preferred.

Responsibilities

  • Assesses needs of population, patient or individual on an ongoing basis. Identifies barriers to care and makes appropriate recommendations for follow-up or referral.
  • Educates community members, either individually or in groups, about how to access and/or use the health care system. Shares relevant concerns from community members with medical providers or others within the health care system.
  • Identifies and utilizes culturally appropriate outreach strategies to provide specific health promotion and disease prevention education to specific population groups. This may include, but is not limited to: developing and coordinating a network of community lay leaders; implementing community education and screening events, and; conducting relevant follow-up with participants.
  • Assists, as requested, in the coordination of care for clients/patients. This may include, but is not limited to: facilitating enrollment in public health insurance and charity care; conducting site visits with at-risk patients/clients, and; providing a cultural context for effective medical care and behavior change as part of a clinical care team.
  • Evaluates program outcomes/service effectiveness through tracking participation levels, conducting participant surveys, reviewing chart records, and engaging patient in regular follow-ups.
  • Documents and maintains accurate and confidential records of client interventions.
  • Actively participates on community coalitions and boards as an advocate for specific populations and as a liaison for WellSpan Health.

Benefits

  • Comprehensive health benefits
  • Flexible spending and health savings accounts
  • Retirement savings plan
  • Paid time off (PTO)
  • Short-term disability
  • Education assistance
  • Financial education and support, including DailyPay
  • Wellness and Wellbeing programs
  • Caregiver support via Wellthy
  • Childcare referral service via Wellthy

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

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