Community Health Worker - Population Health Care Management - Day

About the position

Establishes trusting relationships with identified disparate population groups that strengthens the patient-provider relationship and improves patient care. In addition, disseminates health information in a culturally relevant manner and builds individual and community capacity to address health care needs.

Responsibilities

• Assesses needs of population, patient or individual on an ongoing basis. Identifies barriers to care and makes appropriate recommendations for follow-up or referral.
• Educates community members, either individually or in groups, about how to access and/or use the health care system. Shares relevant concerns from community members with medical providers or others within the health care system.
• Identifies and utilizes culturally appropriate outreach strategies to provide specific health promotion and disease prevention education to specific population groups. This may include, but is not limited to: developing and coordinating a network of community lay leaders; implementing community education and screening events, and; conducting relevant follow-up with participants.
• Assists, as requested, in the coordination of care for clients/patients. This may include, but is not limited to: facilitating enrollment in public health insurance and charity care; conducting site visits with at-risk patients/clients, and; providing a cultural context for effective medical care and behavior change as part of a clinical care team.
• Evaluates program outcomes/service effectiveness through tracking participation levels, conducting participant surveys, reviewing chart records, and engaging patient in regular follow-ups.
• Documents and maintains accurate and confidential records of client interventions.
• Actively participates on community coalitions and boards as an advocate for specific populations and as a liaison for WellSpan Health.

Requirements

• High School Diploma or GED Required
• 1 year Experience in a community related position. Required
• Basic Life Support Upon Hire Required
• Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
• Basic knowledge of disease prevention/health promotion. Upon Hire Required
• Excellent Communication and interpersonal skills.
• Proficient in SBAR technique.
• Ability to effectively present clinical information to the care team.
• Self-motivated and dependable.
• Able to work independently.

Nice-to-haves

• Ability to communicate in Spanish, preferred.

Benefits

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy