Community Health Worker - Perinatal Outreach - Cincinnati

Mercyhealth • Cincinnati, OH

257d

About The Position

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Mercy Health's Perinatal Outreach program provides intentional social and emotional support to perinatal patients by offering standardized, evidence-based interventions across the continuum of perinatal health care. The Community Health Worker (CHW) addresses gaps in our current systems by navigating patients through clinical and social systems; advocating, educating, and coordinating services; and ensuring timely, patient-centered, unbiased, culturally appropriate care. The CHW will be working in neighborhood settings with a focus on communities experiencing high racial disparities in birth outcomes.

Requirements

• High School Diploma or GED
• 3 years of experience in a related field
• Sensitivity and experience in working within different cultures
• Ability to communicate orally and in writing in English; fluent in a second language desired
• Proficient with computers and accuracy with data entry and Microsoft Office
• Ability to work independently or with little supervision
• Ability to separate personal from professional interactions with clients and maintain professional/ethical boundaries
• Ability to document client interactions with accuracy and in a timely manner
• Ability to learn and implement new procedures and adapt to emerging community needs
• Valid Ohio driver's license with one year driving experience and no traffic citations
• Valid automobile insurance

Nice To Haves

• Ohio CHW certificate preferred
• CHW certification is required within 12 months of hire, which would be supported through the program.

Responsibilities

• Client Enrollment (5%): Assess eligibility and enroll clients in Pathway Programs.
• Navigation and Coordination (40%): Coordinate and follow-up on referrals to other community organizations that specialize in areas prioritized by individuals. Provide basic family and individual facilitation; work with individuals to develop prioritized pathways. Coordinate with organizations to improve access to services for clients by directly assisting clients in obtaining transportation to appointments and conducting home visits.
• Patient Education (15%): Provide current and appropriate general health and wellness education throughout interaction with clients as well as teaching self-advocacy skills.
• Documentation and Reporting (15%): Enter client and provider data in the Pathways database per the program protocol, including demographics, eligibility/enrollment status, and referral status. Identify and document system/service barriers related to connecting clients with health and social services. Complete required productivity reports.
• Community Education and Advocacy (10%): Serve as community connection point for convening community members. Provide input into the development and implementation of community programs/events that respond to the needs of minority populations with multiple health needs and barriers to care.
• Program Representation and Trainings (15%): Participate actively in community, interagency and coalition meetings to foster good working relationships with the community and other service providers. Participate in regularly scheduled team and inter-organizational meetings and trainings.

Benefits

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED