Community Health Worker - Maternal/Child Health

Engaging Solutions, LLC•Fort Wayne, IN

6d•Remote

About The Position

At Engaging Solutions, a Community Health Worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. An Engaging Solutions Community Health Worker also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. Community Health Worker - Maternal/Child Health are responsible for serving as the initial and main point of contact between the Company and the member. Supports member access to care through the completion of face-to-face visits to complete health screening and needs assessments leading to referrals to community resources, processing of reports, and distribution of collateral materials.

Requirements

CANIDATE MUST RESIDE IN THE FORT WAYNE AREA
Ability to complete 35 in person community visits per week
Maternal/Child Health experience preferred
Strong interpersonal and communication skills
Ability to communicate effectively with people from a diverse socio-economic levels and backgrounds
Superior organization skills
Must be able to work independently and effectively with others
High degree of computer literacy is preferred
Ability to handle protected health information and personally identifiable information in accordance with HIPAA requirements.
Ability to obtain a valid Indiana driver’s license, proof of valid insurance, and access to reliable transportation
High School Diploma or equivalent GED
One-three years of experience in health services or behavioral health field working in a diverse community-based setting
Bilingual candidates preferred
Working knowledge of community-based populations, medical conditions and/or disabilities

Responsibilities

Coordinates follow-up care plan needs for Members by scheduling appointments or enrolling members in programs
Primarily provides onsite recovery support, also provides support over the phone when needed
Makes referrals to Case Management Services
Assesses member compliance with medical treatment plans via telephone or through on-site visits
Identifies barriers to plan compliance and coordinates resolutions while ensuring alignment with internal Company team
Community Health Worker - Maternal/Child Health aids in accessing various community resources (education, housing, transportation, recovery supports, etc.
Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider
Coordinates identification of and referral to local, state or federally funded programs
Participates in cross-functional teams on projects, initiatives, and process improvement activities
Maintains the confidentiality of all sensitive information. Accountable to understand role and how it affects utilization management benchmarks and quality outcomes.