Community Health Worker II

Mass General Brigham•Chelsea, MA

3d•$20 - $29•Hybrid

About The Position

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Participate in weekly BH pediatric triage meeting to review referred patients needing in-home therapy services. Remain familiar with family and IHT programs to complete referral paperwork and navigate referred family’s transition to IHT Participate in monthly community Systems of Care Meeting and other care collaboration meetings team recommends the CHW attend Utilize IRIS referral system to routinely document local referrals and patient participation in other agencies Stay current with local updates in community programs and newly established local resources Three days in-person and two days remote. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes

Requirements

Bachelor's Degree preferred
High School or GED Required
experience in community health outreach, health education, or related field 2-3 years required
Demonstrated ability to work effectively and provide advocacy for all populations and communities.
Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
Ability to work independently and as part of a team.
Basic computer skills, including Microsoft Office and database management.

Nice To Haves

Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred
Bilingual skills preferred.

Responsibilities

Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes
Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions
Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs
Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services
Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals
Develop and implement health promotion programs and activities to address community health needs
Collect data and maintain accurate records of patient interactions and outcomes
Attend meetings and trainings related to community health promotion and education
Participate in weekly BH pediatric triage meeting to review referred patients needing in-home therapy services.
Remain familiar with family and IHT programs to complete referral paperwork and navigate referred family’s transition to IHT
Participate in monthly community Systems of Care Meeting and other care collaboration meetings team recommends the CHW attend
Utilize IRIS referral system to routinely document local referrals and patient participation in other agencies
Stay current with local updates in community programs and newly established local resources