Community Health Worker II

State of Oklahoma • MO

89d • $43,000

About The Position

The Community Health Worker II is responsible for conducting a range of activities, such as outreach, community education, informal counseling, social support and advocacy, to build individual and community capacity to facilitate access to services. Incumbents are frontline public health workers that serve as a liaison between health and social services and the community in order to improve the quality of the delivery of service. This is the career level of this job family where employees are responsible for performing routine tasks and assignments in working with individual clients as part of an integrated team of health care providers. Incumbents are expected to apply acquired knowledge of state and community programs and resources available to clients with all degrees of health issues to assist in improved health outcomes of the client. This includes understanding the client’s health insurance coverage and the services it offers.

Requirements

• High school diploma or equivalent.
• Two (2) years of health care, community involvement, and/or outreach, paid or volunteer, experience serving in the community.

Nice To Haves

• Knowledge of the application of community and governmental services and programs available.
• Active listening skills.
• Cultural and community sensitivity of the area assigned.
• Skill in maintaining and building effective and productive relationships.
• Ability to work both independently and in a team environment.

Responsibilities

• Meets with clients to assist them in understanding diagnosis given by provider, after-care instructions and activities, including referrals to other providers, client’s insurance and medication coverage.
• Assists clients in applying for social service assistance, making referrals for housing, food, social, transportation, and other community resources, and other identifiable barriers.
• Collaborates with clients to identify goals and next steps for their overall wellbeing by building trust and positive experience for clients by maintaining active relationships during follow-up and monitoring contacts, this includes calling, making home visits to, and meeting with clients.
• Facilitates or conducts outreach, such as providing professional services, to meet clients within their normal environment and connect with the community.
• Motivates clients to be active, engaged participants in their health.
• Works effectively with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions.
• Documents all contact with client in prescribed manner.
• Maintains Health Insurance Portability and Accountability Act (HIPAA) and agency standards regarding client confidentiality.
• Advocates for clients by identifying barriers and increasing access to multiple state services and community resources.
• Collaborates with team to provide the clinical team with findings and ensure clients have a coordinated opportunity to manage and improve health outcomes, receive comprehensive care, have appropriate referrals made.
• Serves as liaison between state agencies and local community programs in support of the health and well-being of the community.
• Participates in required training and professional development activities.
• Being present in the office is an essential function of the job.

Benefits

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity Bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED