Community Health Worker II/Patient Navigator, TSU Breast Cancer Screening and Prevention Center (TSU BCSPC)

Texas Southern University•Houston, TX

32d•$55,039 - $70,175

About The Position

The Community Health Worker II/Patient Navigator improves access to timely, guideline-concordant breast cancer screening and follow-up care. This role identifies eligible patients, addresses challenges (transportation, cost, language, health literacy), coordinates appointments and reminders, leads mobile mammography events, and ensures abnormal results receive prompt diagnostic evaluation. The patient navigator partners with clinics, mammogram service providers, community organizations, and payers to advance access and increase screening completion. The Patient Navigator participates in outreach and community engagement activities, assisting with community facing initiatives, demonstrating independent actions necessary to provide competent and professional assistance to meet the needs of the team and community members. The Community Health Worker II/Patient Navigator is a highly collaborative, self-motivated, creative person that is adaptable to new processes with capacity to function independently under supervision. The Patient Navigator is knowledgeable of current Breast Cancer health trends. This is a Grant Funded position.

Requirements

Licensed Community Health Worker (CHW) in Texas with bachelor's degree. Most relevant degree areas include public health, Health Science, health promotion, health policy, social work-related degree, or health education.
Demonstrated skills in implementing community engagement/outreach or health promotion initiatives and educational materials for a diverse group of students, partners, and stakeholders
Demonstrated skills in computer software applications (e.g., Microsoft outlook, Teams, office 365)
Ability to work independently, collaboratively, and exercise sound judgment
Detail oriented, Problem-solving, and decision-making
Multitasking and time management
Excellent communication, both verbal and written, with strong public speaking skills
Demonstrated experience in effective conflict management and resolution
Independent use of technology, virtual meeting platforms, and social media
Ability to learn and adapt to new processes
Able to work in a team and produce quality output under tight deadlines
Ability to adhere to organizational objectives
Travel locally, regionally and nationally to community engagement and outreach events, programs, activities or conferences related to job function with cost reimbursable under grant funding
A minimum of two (2)-year patient navigation, and community Engagement/Outreach, Health Promotions or high-school diploma/GED certification with a minimum of five (5) years patient navigation, and community Engagement/Outreach, Health Promotions or similar experience.
Bilingual i.e., proficient in English and Spanish
Ability to maintain the security or integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment or water treatment system.

Nice To Haves

Previous experience with breast cancer program

Responsibilities

Coordinates and leads mobile mammography events
Verify eligibility of individuals and recruit appropriate candidates for breast cancer screening through TSU BCSPC and coordinates care including scheduling and navigation along with the team
Provide breast health barrier solutions including obtaining prior mammogram films, relevant medical records, transportation, language interpretation, financial assistance, and childcare solutions
Proficiently provides Spanish language interpretation to Spanish-speaking only individuals
Coordinates and arranges appointments and scheduling for community members requesting TSU BCSPC services
Communicates findings of breast care services as appropriate in an effective manner and compiles all data required for progress report
Interacts with peers, staff, and physicians in a supportive and respectful manner. Works collaboratively and maintains active communication with team members for financial assistance and to resolve problems that are identified during navigation
Answers incoming telephones, troubleshoots and directs calls and requests to appropriate individuals while evaluating, documenting, and managing their needs
Cultivate and maintain community relationships and network to foster program recruitment efforts
Prepare materials, coordinates, and participates in Breast cancer education sessions, mobile mammogram screening events, outreach events, seminars, conferences, and networking activities
Maintain accurate event calendar and communicate event details with the team
Orders and maintains supplies and outreach materials for the Breast Cancer Screening & Prevention Center Program