III (El Dorado, AR)

University of Arkansas System•Little Rock, AR

About The Position

The Community Health Worker (CHW) will provide education, resources, and health education to patients, local community-based organizations, and community members. The ability to speak both English and Spanish is required to provide assistance to the English and Spanish-speaking patient population, community-based organizations, and members of the local community. In addition, Level II CHW will coordinate outreach and engagement activities, using a community-informed approach to address disparities in Arkansas. Level III CHW will plan, create, and deliver outreach materials and interventions. Level III CHWs will be members of a multidisciplinary outreach and implementation team that uses a community-based participatory research approach to support and educate the community through individual goal planning, case management, and group education and support. This position requires collaboration with various team members on multiple projects aimed at addressing public health responses and providing culturally appropriate outreach to hard-to-reach populations. Being bilingual in English and Spanish is preferred. The Community Health Worker III (CHW III) will mentor and directly supervise Community Health Workers I (CHW I) or II (CHW II).

Requirements

Level I: High School diploma/GED
Two (2) years of general experience in community outreach, education, case management, or administration experience.
Must enroll in a certified CHW Training Program within 45 days of employment
Level II: High School diploma/GED
Completed certified CHW training program
Four (4) years of experience as a CHW
Mastered all CHW Competencies for Level I
Level III: High School diploma/GED
Requires CHW certification from ARCHWA
Mastered all CHW Competencies for Level 1 & II
Nine (9) years of experience as a CHW

Nice To Haves

Bilingual in English and Spanish is preferred.

Responsibilities

Outreach & Recruitment: Conducts outreach to individuals, communities, service providers, and groups
Identifies and recruits individuals, families, and community groups to services and systems
Educates health and social service systems and providers about community perspectives and cultural norms
Facilitates cross-cultural communication among individuals, communities, and health/social service system workers
Responsible for the translation and cultural adaptions of resources and educational materials
Care Coordination: Coordinates care, provides case management support, and assists individuals and communities in navigating health and social service systems
Community Coordination: Participates in the design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping)
Presents at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources
Health Education & Clinical Navigation: Motivates and encourages people to obtain care and other services
Supports self-management of disease prevention and management of health conditions, including chronic disease
Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
Provides basic health support services (e.g. first aid, diabetic foot checks)
Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs
Collects and distributes materials that meet basic needs (e.g. provides food, blankets, and clothing to those in need)
Provides culturally appropriate health education and information.
Educates individuals and communities about how to use health and social service systems
Conducts health promotion and disease prevention education in a manner that matches the linguistic and cultural needs of participants or community
Provides individual support and coaching
Identifies and works with CHW peers to help others grow professionally, act ethically, and meet the needs of the individuals and communities served